Manager of Nursing, Inpatient Nursing Units and Nursing Services

Mercyhealth Wisconsin and Illinois•Crystal Lake, IL

18h•Onsite

About The Position

Mercyhealth is an integrated health system delivering exceptional, coordinated care across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin, offering routine health care, as well as highly specialized care. The company has been nationally recognized for its commitment to its people and culture, including being #1 in the nation on AARP's Best Employers for Workers Over 50, one of Working Mother magazine's 100 Best Companies for Working Mothers, and a Top 50 Company and Top 10 Nonprofit for Executive Women. The Manager of Nursing is expected to carry out the strategic vision for their departments, aligning with System and Department of Nursing Mission and Vision, and lead by example, demonstrating highly professional behavior and personal and professional accountability.

Requirements

Bachelor of Science in Nursing required.
Minimum of 2 to 4 years of progressively responsible hospital nursing leadership experience.
Licensed as an RN in state of practice.
Excellent business acumen and analytical skills.
Strong problem solving abilities in complex situations.
Strong financial skills; ability to manage budgets and teams to meet organizational objectives.
Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations.
Ability to work within their budgets and productivity targets to meet organizational objectives.
A visible nursing leader with outstanding relationship building skills.
A demonstrated record of success in identifying, recruiting and retaining strong clinicians.
Must possess strong physician relationship skills.
Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service.
Experience with process improvement in operations, quality, and organizational change.
Knowledge of continuous quality improvement management principles and practices.
Knowledge of accreditation and certification requirements and standards.
Strong communication and presentation skills, both written and verbal.
Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
Excellent interpersonal/communication and conflict resolution skills.
Genuine concern for people.
Strong verbal and written communication skills.
Adept listener with the ability to interpret concerns.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Masters' degree in a related field preferred.
Certification in specialty desirable.

Responsibilities

Ability to carry out the strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision.
Manage budgets and teams to meet organizational objectives, including cost savings, expenditure controls, and efficiencies in health care operations.
Assure organized plans are in place for selection, evaluation, orientation, continued education, development, competency evaluation, and appropriate scheduling of staff based on patient acuity.
Identify, recruit and retain strong clinicians.
Achieve patient satisfaction (PressGaney and HCAHPS) action plans to meet targets for their areas of responsibility.
Participate in and lead hospital and department committees.
Develop and mentor staff and colleagues.
Lead by example, consistently demonstrating highly professional behavior.
Demonstrate personal and professional accountability and hold others to the same.
Demonstrate decisiveness and an ability to gain consensus where appropriate.
Align diverse constituencies' needs and expectations that result in win-win solutions.
Serve as a role model and coach for Service Excellence Standards and service recovery.