Manager of Merchandising

Good Food Holdings Companies • Santa Cruz, CA

1d • $75,400 - $90,220 • Onsite

About The Position

New Leaf Community Markets, a small cooperative founded in 1985, emphasizes sustainable, locally-produced food and a farm-to-table approach. Their mission is to be a purveyor of good, focusing on high-quality natural foods and the well-being of their staff, community, and environment. They foster an inclusive, caring, and fair atmosphere where staff can thrive, celebrating differences and valuing passionate individuals who love people, great food, and community gathering places. The company is committed to progressive employment practices and using business as a force for change, driven by core values of Community, Integrity, Sustainability, Quality, and Respect.

Requirements

• Minimum 3 years of retail management experience required.
• Experience in a high-volume retail, grocery, or similar environment is required.
• Previous inventory and financial management experience required.
• Mid to high-level proficiency with MS Office.
• Skills to manage financial results, including labor, sales, and profit margin.
• Valid Food Handler’s Card, Alcohol Server Permit, and ServSafe Certification are required.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, gross profits, percentages, and sales.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to resolve conflicts in such a manner as to create a win-win situation.
• Ability to analyze a variety of situations, think through a solution, and implement the solution.
• Ability to speak, read, and understand English.

Nice To Haves

• Diverse staff of 25 or more highly preferred.
• Previous grocery-specific management experience is highly preferred.
• Working knowledge of POS, inventory, or other retail-specific software is preferred.

Responsibilities

• Supervise and coordinate activities for non-perishable departments including Grocery, Deli, Housewares, Receiving, Wellness, Wine & Spirits, and Chalk Artist.
• Work closely with Department Managers to ensure consistent administration of Company personnel, policies, and procedures.
• Engage customers in a friendly manner, share product information, and assist in locating products.
• Seek opportunities to exceed customer expectations and enhance the customer experience.
• Manage own time and model a flexible work style, shifting tasks as priorities change.
• Represent company values and work cooperatively and positively with team members.
• Give and receive feedback constructively, demonstrating the company’s Speak Up culture.
• Conserve company resources and work in a manner consistent with the company’s mission, vision, values, and sustainability program.
• Adhere to work and food safety policies and contribute to store cleanliness.
• Observe all company rules and policies, understanding and complying with specific department or location guidelines.
• Train and oversee the overall development of employees under direct supervision.
• Oversee New-Hire onboarding activities for employees under direct supervision.
• Ensure customer issues are resolved satisfactorily.
• Manage with integrity, honesty, and knowledge that promotes the culture, values, and mission of Bristol Farms/Lazy Acres Market.
• Utilize existing tools and best practices to identify and prioritize communications, communicating concisely and accurately.
• Actively manage staff by providing coaching, feedback, and developmental opportunities.
• Responsible for P&L, inventory management, and other budget or sales targets for employees under direct supervision.
• Responsible for managing labor costs for employees under direct supervision.
• Document violations of Company policies for employees under direct supervision.
• May assume the role of acting Store Director in the absence of the Store Director and Manager of Perishables.

Benefits

• Comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands.
• Paid Parental Leave available.
• Lifestyle Scheduling.
• Public Transport Benefits.
• Paid Community Service Hours.
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed