Manager of Learning & Development
About The Position
Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization, as we currently operate 300+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and receive continued development opportunities as we grow our company. We don't just provide jobs, we provide careers. Apply today and be part of our growth! The Manager of Learning & Development leads the design, delivery, and continuous improvement of learning programs that support both retail and corporate teams. This role develops scalable onboarding, leadership development, operational training, and professional development programs that strengthen performance, improve execution, and support company growth. This Manager partners closely with business leaders to build learning solutions that drive engagement, capability, and results.
Requirements
- Ability to develop talent and build high-performing teams
- Continuous improvement mindset with strong problem-solving abilities
- Proficiency with AI tools and modern content development technologies
- Strategic thinking and planning skills with strong attention to priorities
- Strong communication, organization, and stakeholder management skills
- Strong instructional design, facilitation, and project management skills
- Bachelor’s degree in Human Resources, Business, Education, Organizational Development, or related field preferred
- 5+ years of experience in Learning & Development, Training, Organizational Development, or Retail Operations
- Experience supporting both field and corporate populations preferred
- Experience with Learning Management Systems and digital learning platforms
- Retail or multi-unit experience preferred
Responsibilities
- Develop and execute the company’s learning and development strategy across retail and corporate teams
- Identify development needs and create learning solutions aligned with business priorities
- Design and maintain onboarding, leadership development, operational, compliance, and professional development programs
- Measure learning effectiveness and continuously improve programs based on feedback and business results
- Create training programs that improve leadership capability, customer service, merchandising, and operational execution
- Support new store openings, acquisitions, and major operational initiatives through structured training plans
- Partner with field leaders to reinforce learning and ensure consistent execution across stores
- Develop tools and resources that support Store Managers, District Managers, and Regional Directors
- Lead onboarding and development programs for corporate team members
- Partner with department leaders to improve role readiness, process adoption, and team effectiveness
- Facilitate workshops, leadership programs, and development sessions for leaders and emerging talent
- Support succession planning and talent development initiatives in partnership with Human Resources
- Manage the Learning Management System, including course administration, reporting, and compliance tracking
- Oversee the development of instructor-led, digital, and LMS-based learning content
- Utilize AI-enabled tools and learning technologies to improve the efficiency, quality, and scalability of training
- Maintain training content to ensure accuracy, consistency, and alignment with company standards
Benefits
- exclusive store discount
- flexible PTO
- 401k match
- parental leave
- paid holidays
- continued development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
