Manager of Internal Communications

Texas Children's Hospital • Houston, TX

2d

About The Position

The Manager of Internal Communications helps lead the development and execution of internal communications programs. The Manager will ensure delivery of clear, consistent, and timely messaging through a variety of channels and leadership communications. Collaborating with others, the manager plays a key role in developing communication plans, supporting organizational initiatives, and ensuring employees are connected to the organization’s mission, values, and priorities.

Requirements

• Bachelor’s degree in public relations, journalism, communications or related field required
• 6 years of experience with internal communications, corporate communications, or employee engagement required
• 2 years of formal leadership required

Nice To Haves

• Experience in healthcare or large complex organizations preferred

Responsibilities

• Manage the development and execution of internal communications strategies and plans aligned with organizational priorities.
• Implement data-informed communication tactics to reach diverse audiences, including team members, physicians, nurses, and frontline staff.
• Manage day-to-day execution of systemwide communications, ensuring accuracy, clarity, and timeliness.
• Develop and execute internal communications across key channels, including: Systemwide newsletters (team member, leader, nursing, physician editions), Digital signage and screen content, Intranet articles, announcements, and campaigns; Video content in partnership with creative teams.
• Manage day-to-day content updates for digital screens, ensuring relevance and consistency.
• Manage editorial planning and production of targeted newsletters.
• Track performance metrics and recommend improvements based on engagement data.
• Partners with internal stakeholders (HR, clinical teams, operations, etc.) to advise and support communication needs including coordinating messaging and positioning as needed.
• Develop communication strategies and plans for program launches, updates, changes and initiatives.
• Partners with others to recommend scenario plans and preparation to mitigate crisis.
• Manage and recommend internal communications strategies and plans for urgent or sensitive issues, including employee updates, FAQs, and leadership messages.
• Lead, manage and mentor junior team members or contributors.
• Manage multiple projects simultaneously, ensuring deadlines and quality standards are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager