Manager of Inpatient Nursing, Labor & Delivery and Mom Baby

Mercyhealth Wisconsin and Illinois•Rockford, IL

2d•$110,807 - $177,291•Onsite

About The Position

The Manager of Inpatient Nursing, Labor & Delivery and Mom Baby is responsible for carrying out the strategic vision for their departments, aligning with the System and Department of Nursing Mission and Vision. This role requires excellent business acumen, analytical and problem-solving skills, particularly in complex situations. The manager must have strong financial skills, including the ability to manage budgets and teams to meet organizational objectives, with experience in cost savings, expenditure controls, and efficiencies in healthcare operations. They are responsible for ensuring organized plans are in place for staff selection, evaluation, orientation, continued education, development, competency evaluation, and appropriate scheduling based on patient acuity. This is a patient-focused role with a strong commitment to delivering the highest levels of quality, safety, and customer service, and is responsible for achieving patient satisfaction targets. The position requires experience with process improvement in operations, quality, and organizational change, as well as knowledge of continuous quality improvement management principles, practices, and accreditation/certification requirements. Strong communication and presentation skills are essential for effectively communicating with individuals and groups. The manager will participate in and lead hospital and department committees, demonstrate ability in developing and mentoring staff, and lead by example with highly professional behavior, personal and professional accountability, and decisiveness. They must be able to align diverse constituencies' needs and expectations to achieve win-win solutions. This nursing leader is customer-focused with a collaborative, can-do attitude, exhibiting a passion for nursing and serving as a role model and coach for Service Excellence Standards and service recovery.

Requirements

Bachelor of Science in Nursing required.
Must have a minimum of 2 to 4 years of progressively responsible hospital nursing leadership experience.
Licensed as an RN in state of practice.
Excellent interpersonal/communication and conflict resolution skills.
Genuine concern for people.
Strong verbal and written communication skills.
Adept listener with the ability to interpret concerns.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Masters' degree in a related field preferred.
Certification in specialty desirable.

Responsibilities

Ability to carry out the strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision.
Assures there are organized plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity.
Is responsible for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility.
Participates in and leads hospital and department committees.
Demonstrated ability in developing and mentoring staff and colleagues.
Leads by example, consistently demonstrating highly professional behavior.
Demonstrates personal and professional accountability and holds others to the same.
Demonstrates decisiveness and an ability to gain consensus where appropriate.
Able to align diverse constituencies' needs and expectations that result in win-win solutions.
Serves as a role model and coach for Service Excellence Standards and service recovery.