Manger of Information Technology

Pali Mountain•Running Springs, CA

2d•$60,000 - $80,000•Onsite

About The Position

Pali Mountain is a 250-acre residential facility nestled in the beautiful San Bernardino Mountains. With 850 beds, over 80,000 square feet of operational space, and a blend of hospitality, outdoor education, and camp programming, we are a dynamic and high-tech operation... in the woods. Our IT Director helps ensure everything from WiFi to radios to speakers works seamlessly. We're seeking a technically sharp, big-picture thinker who can also climb a ladder to realign a WiFi bridge when a windstorm shifts it. The Manager of IT at Pali Mountain manages a hybrid PC/Mac environment with roughly 100 endpoints, supports wired and wireless infrastructure (including a fiber installation project), and ensures all systems are up and running.

Requirements

Manage a hybrid PC/Mac environment with roughly 100 endpoints.
Support wired and wireless infrastructure.
Ensure all systems are up and running.
Manage approx. 100 computers (PC and Mac) including onboarding, imaging, patching, and software health via tools like Ninja and TeamViewer.
Oversee all iPads in cabins and administrative use.
Maintain radio systems.
Maintain loudspeaker/sound system functionality across campus.
Serve as the primary on-site help desk for staff hardware/software/internet troubleshooting.
Coordinate with off-site IT support vendors for escalated issues.
Ensure seamless integration of software across accounting (PC), operations, education, and hospitality (Mac-heavy environments).
Ensure server performance and data backup redundancy.
Work closely with Accounting to manage any finance-system-specific server needs or integrations.
Lead monthly health checks on all tech systems (software, hardware, and connectivity).
Maintain detailed inventory logs including purchase dates, depreciation values, and replacement timelines.
Track switchgear, access points, radios, laptops, tablets, and other tech assets with labeling and digital logs.
Lead and document IT projects like network upgrades, large equipment rollouts, and summer changeovers.
Collaborate cross-departmentally for seasonal planning and tech needs.

Nice To Haves

5+ years of IT experience, preferably in hospitality, camp, or education settings
Strong networking skills (VLAN, STP, Unifi, Meraki)
Comfortable managing both PC and Mac systems
Familiarity with FileMaker, Motorola radio management software, and device monitoring tools
Able to physically access remote buildings (including light hiking and ladder work)
Hands-on troubleshooting skills with a calm and proactive demeanor

Responsibilities

Oversee and maintain network health across all systems (landline, microwave, SkyLink, and in-progress fiber).
Lead inventory, configuration, and monitoring of: WiFi bridges (Unifi), VLANs & switch hierarchy (with STP loop protection), Access points, Meraki and other managed devices.
Coordinate fiber project testing, termination, and transition with Operations.
Manage approx. 100 computers (PC and Mac) including onboarding, imaging, patching, and software health via tools like Ninja and TeamViewer.
Oversee all iPads in cabins and administrative use, ensuring maps and data are up to date.
Maintain radio systems: inventory (FileMaker), configuration (Motorola software), firmware updates, and QR-coded self-check in/out.
Maintain loudspeaker/sound system functionality across campus.
Serve as the primary on-site help desk for staff hardware/software/internet troubleshooting.
Coordinate with off-site IT support vendors for escalated issues.
Ensure seamless integration of software across accounting (PC), operations, education, and hospitality (Mac-heavy environments).
Ensure server performance and data backup redundancy.
Work closely with Accounting to manage any finance-system-specific server needs or integrations.
Lead monthly health checks on all tech systems (software, hardware, and connectivity).
Maintain detailed inventory logs including purchase dates, depreciation values, and replacement timelines.
Track switchgear, access points, radios, laptops, tablets, and other tech assets with labeling and digital logs.
Lead and document IT projects like network upgrades, large equipment rollouts, and summer changeovers.
Collaborate cross-departmentally for seasonal planning and tech needs.