Manager of Implementation

Paradigm Senior Services•North Miami, FL

2d•$50,000 - $70,000•Hybrid

About The Position

The posting’s position summary describes a Sales Development Representative (SDR) role on Paradigm’s Sales team. The SDR makes initial live contact with home care agencies, learns about their operations, and turns conversations into meetings and sales opportunities. The role books and runs pre-qualified meetings, passes qualified agency opportunities to Account Executives, and manages a pipeline of credentialing deals from initial conversation through close. SDRs can introduce agencies to Paradigm’s revenue cycle management, bookkeeping, credentialing, and Careswitch offerings. The role provides full-cycle sales experience and a defined career path into Account Executive and other Sales positions, including an SDR I–III track with increasing goals. SDRs ramp to full goal over four months with support from Learning & Development and Sales Enablement. The position reports to the Sales Development Manager. The posting states that some travel may be required, approximately up to 10% annually. Compensation is a $50,000–$70,000 annual base salary based on experience, plus performance-based variable compensation.

Requirements

At least 1 year of experience in outbound sales, an SDR/BDR role, a call center, or another high-volume phone role.
Comfort making calls and speaking with business owners throughout the day.
Clear, plain-spoken communication.
Organization and follow-through, including tracking and meeting individual numbers.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience; the degree is preferred.

Nice To Haves

Experience in home care, healthcare billing, credentialing, Medicaid, or VA programs.
Experience with HubSpot and other sales- or CRM-related software.
Bachelor’s degree in Business, Marketing, or a related field.

Responsibilities

Prospect and qualify home care agencies through outbound calls and assigned inbound leads, at a pace of 50 calls per day.
Book and run pre-qualified meetings.
Identify and qualify opportunities for RCM, bookkeeping, and Careswitch, and hand them to Account Executives.
Manage inbound credentialing opportunities through an individual pipeline from open to closed won.
Enrich and maintain accurate CRM records for leads, contacts, companies, and deals.
Follow the documented sales process and messaging.
Participate in weekly one-on-ones, team meetings, and training, and apply coaching.
Meet performance measures that include sourced new-logo pipeline and resulting deals, credentialing pipeline and won deals, meeting show rate and meeting-to-close conversion, daily activity, and CRM hygiene.
Travel as required, approximately up to 10% annually.
Perform other duties as assigned.