Manager of Imaging Scheduling and HIM Internal applicants only

The Doctors Clinic • Silverdale, WA

5h • $70,500 - $98,500 • Onsite

About The Position

Responsible for the successful management and operation of medical practices including one or more specialty disciplines and/or clinic sites. Provides medical and/or surgical specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group.

Requirements

• High school diploma or equivalent.
• Minimum two years management experience and/or training; or equivalent combination of education and experience.
• Excellent organizational and interpersonal communication skills.
• Demonstrated ability to manage multiple priorities.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and physicians.
• Must convey a professional demeanor.
• Must be able to act calmly and effectively in a busy or stressful situation.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• Must be able to establish and maintain effective working relationships with managers and peers.

Nice To Haves

• Bachelor’s degree (B.A.) from four year college or university preferred.
• Experience in physician practice management preferred.

Responsibilities

• Builds strong positive communication with physicians and works as a team to enhance the success of the practice.
• Develops strong inter-department teamwork to meet the needs of the patients and physicians and drive decision-making and other actions.
• Identifies and implements opportunities to build employee morale and individual motivation.
• Responsible for profit and loss performance of assigned business unit. Participates in budget creation and expense management.
• Analyzes and staffs front office and back office staff to meet needs of health care professionals and patients efficiently and courteously.
• Collaborates with Human Resources to ensure personnel policy development and communication to staff to achieve consistency in labor and employee relations.
• Works across organization in assisting with area of expertise; i.e. nursing, employee health, medical records, quality assurance. Serves as role model for all staff.
• Plans, evaluates, recommends and implements new initiatives when appropriate.
• Selects and hires employees according to established guidelines. Monitors, coaches, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards.
• Responsible for assuring customer/patient service needs are met. Monitors patient service feedback and contributes to the process of resolving complaints and service issues. Plans and initiates process improvement and cost reduction opportunities.
• Establish and maintain effective working relationships with vendors, employees, other managers, and physicians. Supports a positive image of TDC inside and outside the organization.
• Responsible for OSHA and other regulatory training and compliance. Coordinates cleanliness, orderliness and safety of working environment.
• Proactively identifies opportunities to expand revenue sources and ancillary services and reduce expenses.
• Maintain confidentiality of sensitive information
• Document work processes as required.
• Perform other duties as assigned

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Account (HSA), or Health Reimbursement Arrangement (HRA)
• Paid Holidays, Paid Time Off (PTO), Long Term Illness (LTI) Leave
• 401(k) Retirement Plan and Profit Sharing
• Group Life, Accidental Death & Dismemberment (AD&D), Long-Term Disability (LTD) Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED