Manager of Identity Management

CCU•Lake Forest, IL

2d•Hybrid

About The Position

Consumers Credit Union (CCU) is hiring a new Manager of Identity Management to join our Information Security team. This role is responsible for leading the identity strategy, operations, and governance to secure access to systems, data, and cloud platforms. The Manager will own the full identity lifecycle, streamline role-based access, and champion modern Identity and Access Management (IAM) practices, collaborating with teams across the business. This is a flex/hybrid position requiring 3 days/week onsite at HQ in Lake Forest, IL, with the remaining days worked from home. Local Northern IL/Southeast WI candidates are preferred.

Requirements

Bachelor’s degree in Information Technology, Cybersecurity, or related discipline
4+ years of experience in IAM or related security role
2+ years in people management
Experience In Lieu of Education: 5+ years of experience in IAM or related security role and 3+ years in people management
CISSP and / or CISM certifications
Successful with team development, coaching, leadership, communication and management skills.
Proven leadership in IAM with hands-on experience managing identity platforms.
Strong knowledge of identity governance, compliance requirements, role-based access control reviews, provision workflows, and automation process.
Ability to effectively communicate with colleagues and collaborate with others across the organization.

Responsibilities

Oversee the full identity lifecycle (provisioning, de-provisioning, and access changes) across all systems, ensuring timely and accurate user access in coordination with HR and IT teams.
Oversee IAM platforms (e.g., Azure Entra, Active Directory, MFA, SSO) and ensure secure integration with applications and systems.
Lead the organization’s Identity Access Governance (IAG) efforts, including the development of access policies, implementation of role-based access control (RBAC), and enforcement of segregation of duties (SoD).
Ensure compliance with internal policies, NIST CSF 2.0, FFIEC guidelines, and regulatory requirements including conducting and overseeing periodic user access reviews.
Manage identity governance workflows and toolsets including automation and coordination for JML (joiner, mover, leaver) processes.
Partner with security and compliance teams to mitigate identity-related risks and implement industry best practices.
Align IAM with zero trust architecture, audit readiness, and incident response processes.
Lead projects for IAM enhancements, integrations, and audits.
Track and report key IAM metrics and performance indicators to leadership.
Coach and develop staff creating an engaging team environment.
Oversee new employee onboarding and providing career development guidance and opportunities.
Responsible for staffing decisions and performance coaching.