Manager of Human Resources

Lutheran Senior Services•Georgetown, KY

4d•$76,665 - $123,000

About The Position

Introduction: At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary: The HR Manager is responsible for developing a thorough understanding of the line of business they support or community they support. They also need to be developing very strong relationships with the leadership team and the employees working in the operation. The Manager handles the day-to-day issues that surface with a heavy emphasis on onboarding, retention efforts, investigating employee relation issues, maintenance of employee files and documentation, as well as special request that may surface such as state audits, attending unemployment hearings, or special projects.

Requirements

High School diploma or GED; Bachelor’s degree preferred with an emphasis in Human Resources or related field
Must have 3 or more years of HR experience with benefits, compensation, staffing, and solid employee relations
Demonstrated proficiency with Microsoft Office Suite, and HR-related software/databases
Demonstrated verbal and written communication skills and ability to conduct stand-up training.
Strong interpersonal skills and ability to foster productive relationships key to strategic success
High degree of professionalism and objectivity
Ability to multi-task in a fast-paced environment; Strong project management, time management, and leadership skills
Solid problem-solving and business acumen skills
Able to work independently on a broad variety of projects
Willingness to work additional hours to meet deadlines

Responsibilities

Serves as an employee advocate and a consultant to the community/program leadership team. With the support of the HR Director (assigned to their Community/Program), provides managers support and guidance on employee relations issues and employee disciplinary matters, ensuring that practices are appropriate and non-discriminatory or non-retaliatory
Works closely with their location’s Executive Director (ED) on employee relations issues including investigations; Must be able to “push back” and provide counsel and suggestions that may not always be well-received
With the support of the Executive Director, Talent Acquisition, and HR Director, develops staffing strategies and implements programs and plans to recruit and retain top quality employees; Consults with hiring managers to determine appropriate hiring rates of pay
Maintains a thorough understanding of various policies, procedures, and practices, and refers to online resources (or other HR Leaders) as needed for clarification and guidance
Serves as their location’s subject matter expert related to all matters related to employee benefits; Acts as liaison with Ministry Support staff for employee benefits; Coordinates employee benefit enrollments and changes, providing benefits education, answering benefit questions as needed
Serves as their location’s subject matter expert on all matters related to compensation; Administers compensation program and acts as liaison with Ministry Support staff on compensation issues; Oversees administration of performance appraisals at their location(s)
Reviews background checks for all candidates who have accepted employment to ensure compliance; If a candidate’s background check warrants further review or consideration, the HR Manager (in conjunction with their ED and HR Director) will determine if the pre-adverse/adverse action process should be initiated
Conducts New Employee Orientation (NEO) and creates a welcoming, rewarding experience for new employees; Utilizes appropriate tools to ensure hiring managers are completing onboarding steps for the new hires
Coordinates employee feedback surveys and employee recognition programs; Assists managers in developing programs to enhance the morale, productivity, and other work life issues; Ensures managers provide follow up from the employee feedback to keep employees engaged
Conducts “Stay Interviews” to ensure new hires are receiving proper introductions, a welcoming environment, and orientation; Conducts exit interviews and provides feedback to management with suggestions for appropriate improvements
Creates and maintains employee HR Files, overseeing the accuracy of their employee records; Works closely with managers to ensure accurate and compliant record keeping; Serves as the primary point of contact for employee file requests during state survey visits/inspections
Manages unemployment benefits claims by investigating circumstances, preparing documentation, and responding accordingly; Attends unemployment hearings as needed
Acts as liaison to Ministry Support staff on worker’s compensation issues at their location(s); Ensures all required documents are completed in a timely manner
Prepares and works within HR budget for their location(s)
Provides input related to the development and coordination of training for their location based upon needs
May be involved with special projects that are designed to improve efficiencies and workflow
May serve as their location’s wellness champion or as a member of a wellness team; May serve as a member and/or lead of the location’s safety committee/team
May be assigned to coordinate special employee activities such as the annual company picnic or holiday party; Partners with Engagement Committee/Lifestyle Enrichment Directors to obtain assistance from our residents or volunteers for creation of decorations, gift bags, or special awards