Manager of Human Resources - US Retail

Essense of Australia, Inc. • Lenexa, KS

4d • Hybrid

About The Position

Essense of Australia, a leading international bridal fashion wholesaler and retailer, is seeking an experienced Manager of Human Resources – US Retail. This role will serve as the dedicated HR partner for US retail store sales and operations, overseeing talent acquisition, employee relations, performance management, and collaborating with the global HR team. The ideal candidate will be a well-rounded HR professional passionate about people and retail HR, energized by supporting dynamic sales teams in a people-first, high-energy environment. The company is known for its passion in creating gowns and building trust in partnerships, aiming to be more than just a bridal brand but an experience woven into wedding celebrations worldwide. Essense of Australia also operates True Society, a fast-growing global bridal retail collective offering brides a unique shopping experience.

Requirements

• Bachelor’s degree in Human Resources or Business required.
• Minimum 7 years of progressively responsible Human Resources experience required, preferably in a retail or other fast-paced, sales-focused organization.
• Working knowledge of HR principles, policies, and practices within a retail environment.
• Demonstrated knowledge of recruitment, performance management, and employee relations.
• Demonstrated experience with US federal and state employment laws governing retail employment.
• Customer service driven with professional presence and demeanor; ability to interface effectively with employees at all levels.
• Demonstrated business acumen and professional maturity; ability to represent the Company to candidates, vendors, and other outside parties consistent with brand image and standards.
• Strong interpersonal and communication skills, including exceptional written and verbal communication.
• Proven ability to consult on talent planning and organizational design strategies.
• Advanced Microsoft Office skills and familiarity with HRIS systems (ADP Workforce Now preferred).
• Comfortable collaborating across time zones with global HR counterparts.

Nice To Haves

• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification preferred; ongoing professional development expected.

Responsibilities

• Collaborate with retail leadership to assess, develop, and execute talent and organizational strategies to drive success and profitability of US stores.
• Manage the full retail hiring process, including writing job postings and developing sourcing strategies to attract top talent.
• Guide new hires through an exceptional onboarding experience, including documentation, system setup, and 30/60/90-day check-ins.
• Provide HR guidance and support to store managers and employees on hiring, performance, employee relations, and team morale.
• Coach store leaders on performance management, identify training and development needs, and ensure consistent performance processes.
• Collaborate with HR peers in Australia and Europe to ensure consistency in global retail HR practices, processes, and reporting.
• Serve as the US retail voice within the global HR team.

Benefits

• Leadership development and continued training and education.
• Competitive salaries and a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager