Manager of Human Resources - US Retail

Essense of Australia•Lenexa, KS

2d•Hybrid

About The Position

Essense of Australia is a leading international bridal fashion wholesaler and retailer with a global reach. The company expanded into retail with the launch of True Society, a fast-growing bridal retail collective. This role is for an experienced Manager of Human Resources – US Retail to join the team, focusing on supporting US retail store sales and operations. The HR Manager will be the dedicated HR partner for talent scouting, recruitment, employee relations, performance management, and coordination with the global HR team. The position involves working closely with retail store leaders and employees to build a supportive workplace and drive people strategies for store success.

Requirements

Bachelor’s degree in Human Resources or Business required.
Minimum 7 years of progressively responsible Human Resources experience required, preferably in a retail or other fast-paced, sales-focused organization.
Working knowledge of HR principles, policies, and practices within a retail environment.
Demonstrated knowledge of recruitment, performance management, and employee relations.
Demonstrated experience with US federal and state employment laws governing retail employment.
Customer service driven with professional presence and demeanor; ability to interface effectively with employees at all levels.
Demonstrated business acumen and professional maturity; ability to represent the Company to candidates, vendors, and other outside parties consistent with brand image and standards.
Strong interpersonal and communication skills, including exceptional written and verbal communication.
Proven ability to consult on talent planning and organizational design strategies.
Advanced Microsoft Office skills and familiarity with HRIS systems (ADP Workforce Now preferred).
Comfortable collaborating across time zones with global HR counterparts.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification preferred; ongoing professional development expected.

Responsibilities

Partner with retail leadership to assess, develop, and execute talent and organizational strategies.
Own the full retail hiring process, including writing job postings and building sourcing strategies.
Guide new hires through an exceptional onboarding experience, including documentation, system setup, and check-ins.
Provide HR guidance and support to store managers and employees on hiring, performance, employee relations, and team morale.
Coach store leaders on performance management, identify training and development needs, and ensure consistent performance processes.
Collaborate with HR peers supporting retail in Australia and Europe to ensure consistency in global retail HR practices, processes, and reporting.