Manager of Fleet Presentation - Valley Metro

Keolis Canada • Tempe, AZ

3d • Hybrid

About The Position

Valley Metro is seeking a Manager of Fleet Presentation to oversee the cleaning, disinfection, fueling, and preparation of buses and support vehicles for service. This role involves leadership of cleaning staff, contractor oversight, operational management, labor relations, safety compliance, and budget management. The position requires a strong understanding of collective bargaining agreements and regulatory compliance.

Requirements

• Two (2) years of verifiable experience as a Fleet Care Manager, Supervisor or similar occupation
• Responsible for the supervision of a large group of employees engaged in Utility/Fuel work
• Must have a valid Arizona driver's license
• Ability to analyze operating problems effectively and develop effective courses of action
• Supervise and train personnel, effectively coordinate complex schedules and assignments
• Ability to read and write in English and follow written and oral instructions
• Must be able to do basic math associated with chemical mixing, square footage of surfaces to be cleaned and labor related calculations
• Must have an excellent attendance record
• Able to demonstrate the ability to exercise good judgment
• Must be computer literate
• Experience with leading and directing a large team
• Computer savvy with working knowledge of relevant outstanding organizational and time management skills.
• Excellent communication abilities with aptitude in problem-solving.
• Excellent written and verbal communication skills.
• Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

Nice To Haves

• Ability to work early mornings, late nights, weekends, holidays and adjust to the evolving needs of the business.
• Ability to effectively lead and direct a large team.

Responsibilities

• Lead, coach, and support unionized cleaning staff while ensuring all supervisory actions comply with the collective bargaining agreement (CBA).
• Manage staffing levels, assignments, and schedule creation based on seniority rules and CBA provisions.
• Conduct performance discussions, corrective actions, and grievances in accordance with the various CBAs, contract guidelines and agency policy.
• Build strong working relationships with union representatives and collaborate on operational issues, labor–management discussions, and workplace improvements.
• Promote a respectful, inclusive, and contract‑compliant work environment.
• Serve as the primary liaison for contracted bus cleaning vendors and enforce adherence to performance, safety, and reporting requirements outlined in their contracts.
• Verify contractor compliance with scope of work, staffing levels, KPIs, and safety practices.
• Review and approve contractor invoices, ensuring accuracy of work performed.
• Participates in RFP development, contract evaluation, and renewal processes.
• Conduct regular compliance audits and reviews with contractor personnel.
• Ensure all equipment (buses and support vehicles) are cleaned, disinfected, fueled, and prepared for service timely and according to agency standards.
• Oversee daily operations including interior cleaning, nightly servicing, deep cleans, biohazards, and special projects.
• Conduct a minimum of 20% quality inspections and document findings, coach staff and contractors toward continuous improvement.
• Coordinate with Operations, Maintenance, and Facilities teams to meet service deadlines and support special events or operational changes.
• Interpret and apply the collective bargaining agreement in all supervisory actions.
• Participate in grievance procedures, investigatory meetings, and arbitration preparation as required.
• Ensure discipline, job bids, leave approvals, and overtime assignments follow contractual rules.
• Provide management representation for labor–management committee meetings and collaborate on workforce or safety initiatives.
• Ensure compliance with OSHA, EPA, ADA, FTA regulations, agency policies, and CBA safety provisions.
• Maintain standardized cleaning processes, chemical usage guidelines, and PPE requirements.
• Conduct regular safety audits and implement corrective actions.
• Report incidents, hazards, and near-misses and lead root-cause analyses.
• Prepare and manage budgets for staff labor, contracted services, supplies, and equipment.
• Maintain records including cleaning logs, quality inspection reports, attendance, overtime, grievances, and contractor performance data.
• Provide regular operational updates, metrics, and forecasts to senior leadership.

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth throughout an exciting and rewarding career
• The safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed