Manager of Fleet Presentation - Valley Metro

Keolis America • Tempe, AZ

2d • Hybrid

About The Position

Valley Metro is seeking a Manager of Fleet Presentation to oversee the cleaning, disinfection, fueling, and preparation of buses and support vehicles for service. This role involves managing a large team of cleaning staff, overseeing contracted vendors, ensuring operational efficiency, maintaining safety and compliance, and managing budgets and reporting. The position requires strong leadership, communication, and problem-solving skills, with a focus on adhering to collective bargaining agreements and agency standards.

Requirements

• Two (2) years of verifiable experience as a Fleet Care Manager, Supervisor or similar occupation
• Responsible for the supervision of a large group of employees engaged in Utility/Fuel work
• Must have a valid Arizona driver's license
• Ability to analyze operating problems effectively and develop effective courses of action
• Supervise and train personnel, effectively coordinate complex schedules and assignments
• Ability to read and write in English and follow written and oral instructions
• Must be able to do basic math associated with chemical mixing, square footage of surfaces to be cleaned and labor related calculations
• Must have an excellent attendance record
• Able to demonstrate the ability to exercise good judgment
• Must be computer literate
• Experience with leading and directing a large team
• Computer savvy with working knowledge of relevant outstanding organizational and time management skills.
• Excellent communication abilities with aptitude in problem-solving.
• Ability to work early mornings, late nights, weekends, holidays and adjust to the evolving needs of the business.
• Ability to effectively lead and direct a large team.
• Excellent written and verbal communication skills.
• Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

Nice To Haves

• Experience with leading and directing a large team

Responsibilities

• Lead, coach, and support unionized cleaning staff while ensuring all supervisory actions comply with the collective bargaining agreement (CBA).
• Manage staffing levels, assignments, and schedule creation based on seniority rules and CBA provisions.
• Conduct performance discussions, corrective actions, and grievances in accordance with the various CBAs, contract guidelines and agency policy.
• Build strong working relationships with union representatives and collaborate on operational issues, labor–management discussions, and workplace improvements.
• Promote a respectful, inclusive, and contract-compliant work environment.
• Serve as the primary liaison for contracted bus cleaning vendors and enforce adherence to performance, safety, and reporting requirements outlined in their contracts.
• Verify contractor compliance with scope of work, staffing levels, KPIs, and safety practices.
• Review and approve contractor invoices, ensuring accuracy of work performed.
• Participate in RFP development, contract evaluation, and renewal processes.
• Conduct regular compliance audits and reviews with contractor personnel.
• Ensure all equipment (buses and support vehicles) are cleaned, disinfected, fueled, and prepared for service timely and according to agency standards.
• Oversee daily operations including interior cleaning, nightly servicing, deep cleans, biohazards, and special projects.
• Conduct a minimum of 20% quality inspections and document findings, coach staff and contractors toward continuous improvement.
• Coordinate with Operations, Maintenance, and Facilities teams to meet service deadlines and support special events or operational changes.
• Interpret and apply the collective bargaining agreement in all supervisory actions.
• Participate in grievance procedures, investigatory meetings, and arbitration preparation as required.
• Ensure discipline, job bids, leave approvals, and overtime assignments follow contractual rules.
• Provide management representation for labor–management committee meetings and collaborate on workforce or safety initiatives.
• Ensure compliance with OSHA, EPA, ADA, FTA regulations, agency policies, and CBA safety provisions.
• Maintain standardized cleaning processes, chemical usage guidelines, and PPE requirements.
• Conduct regular safety audits and implement corrective actions.
• Report incidents, hazards, and near-misses and lead root-cause analyses.
• Prepare and manage budgets for staff labor, contracted services, supplies, and equipment.
• Maintain records including cleaning logs, quality inspection reports, attendance, overtime, grievances, and contractor performance data.
• Provide regular operational updates, metrics, and forecasts to senior leadership.

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth
• Exciting and rewarding career
• Safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed