Manager of Direct Supports- Columbus, IN

Assisted Independence•Columbus, OH

5d•Onsite

About The Position

The Manager of Direct Supports provides care to individuals with developmental disabilities in home and community-based settings. This role involves hiring, training, and managing Direct Support Professional (DSP) employees, as well as participating in individual-specific planning and meetings. The position requires adherence to various Indiana Administrative Code (IAC) rules and regulations, as well as those set forth by the Division of Disability and Rehabilitative Services (DDRS), Bureau of Disability Services (BDS), and the Commission on Accreditation for Rehabilitation Facilities (CARF). The Manager will oversee various supports including Residential Habilitation and Services (RHS), Day Habilitation (DHI), Respite care services (RSPO), Participant Assistance and Care (PAC), and Transportation. They will assist individuals with self-care, self-direction, communication, mobility, daily living activities, learning, independent living, economic self-sufficiency, physical activity, and community participation. The role also involves assisting Medicaid recipients with specific eligibility criteria. Documentation of incidents, scheduling, management of DSPs, and care coordination are key responsibilities. The Manager will also participate in administrative tasks, program formulation, and quality assurance checks. Proficiency in using technology such as laptops, smartphones, email, AccelTrax/Provide Management Software, and the BDS online portal is expected.

Requirements

Adherence to Indiana Administrative Code (IAC) 460-6.
Adherence to rules and regulations set by the Division of Disability and Rehabilitative Services (DDRS) and Bureau of Disability Services (BDS).
Abide by requirements set forth by the Commission on Accreditation for Rehabilitation Facilities (CARF).
Minimum requirement of 35 hours per week scheduling.
Must inform the Assisted Independence, LLC. office and administration of dates when and when not available to provide supports.
May not cancel a scheduled work time without permission from Assisted Independence, LLC. administration.
Must submit supporting documentation (doctor’s notes, Certificate of Death, etc.) for missed work.
Direct supervisors to Direct Support Professional (DSP) employees.
Oversee the delivery of direct supports to a maximum of 60 individuals.
Attend all individual specific quarterly meetings.
Provide all individuals supported with an Annual Survey of Individual Satisfaction once annually.
Receive and be expected to use a Laptop computer.
Receive and be expected to use a Cellular smartphone.
Receive and be expected to use an Email account.
Receive and be expected to use AccelTrax/ Provide Management Software.
Receive and be expected to use Bureau of Disability Services (BDS) online portal login.

Responsibilities

Provide care to individuals with developmental disabilities in home and community-based settings.
Hire, train, and manage Direct Support Professional (DSP) employees.
Participate in individual-specific planning and meetings.
Adhere to Indiana Administrative Code (IAC) 460-6, and rules set by DDRS and BDS.
Abide by CARF requirements and participate in accreditation surveys.
Provide and oversee Residential Habilitation and Services (RHS), Day Habilitation (DHI), Respite care services (RSPO), Participant Assistance and Care (PAC), and Transportation.
Assist individuals with self-care, self-direction, communication, mobility, Activities of Daily Living (ADL’s), learning, independent living, economic self-sufficiency, physical activity, and community participation.
Assist Medicaid recipients meeting specific criteria.
Document incidents including abuse, neglect, exploitation, injury, death, structural/environmental problems, fire, elopement, criminal activity by employees, medication errors, restraints, falls, and any unusual incidents.
Submit Incident Reports via AccelTrax within 24 hours and to the DDRS online portal.
Schedule work times, ensuring a minimum of 35 hours per week.
Inform the office of availability and obtain permission for cancellations.
Submit supporting documentation for missed work.
Actively recruit, interview, hire, discipline, suspend, terminate, train, and conduct meetings and annual reviews for DSP employees.
Oversee the delivery of direct supports to a maximum of 60 individuals.
Formulate and update Person-Centered Individualized Support Plans (PCISP’s).
Formulate and update individual-specific risk plans annually.
Collect and upload/download documentation from other care providers to the BDS online portal.
Respond to, investigate, document, and resolve complaints from individuals supported or their representatives.
Educate individuals and their families on how to report a complaint.
Attend all individual-specific quarterly meetings.
Formulate, distribute, and compile data for an Annual Survey of Individual Satisfaction.
Respond immediately to critical incidents such as abuse, neglect, exploitation, injury, death, structural/environmental problems, fire, elopement, criminal activity, medication errors, restraints, falls, and other unusual incidents.
Respond immediately to medical appointments, behavioral incidents, threats, vehicular accidents, transportation needs, employee call-offs, unexpected visitors, severe weather, power outages, terror threats, acts of God, and unexpected animal intrusions.
Participate in administrative tasks, including meetings with company leadership, consultants, community members, and journalists.
Participate in audits, surveys, webinars, and inquiries from various governmental and accreditation bodies (BDS, DDRS, FSSA, CMS, DDB, DOL, DWD, CARF, OSHA).
Formulate programs including recreational, outdoor, educational, income-generating, resource teaching, and health-promoting activities.
Conduct quality assurance checks, including data aggregation, retention analysis, documentation checklists, goal tracking, and utilization reports.
Use a laptop computer, cellular smartphone, email account, AccelTrax/Provide Management Software, and the BDS online portal.