Manager of Development Operations
About The Position
Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day. Manager of Development Operations At Care Dimensions, philanthropy fuels compassionate care for patients and families facing serious illness. We’re seeking a full-time Manager of Development Operations to be the engine behind our fundraising success—ensuring our systems, data, and processes run with accuracy, integrity, and heart. This role is ideal for a detail-driven leader who loves clean data, strong controls, and building efficient systems that empower meaningful donor relationships.
Requirements
- 4–7 years of experience in development operations, nonprofit finance, or database management
- Proven experience managing CRMs (Raiser’s Edge, Salesforce NPSP, Bloomerang, or similar)
- Strong understanding of gift processing, reconciliation, and nonprofit financial controls
- Demonstrated success leading and developing staff
- Exceptional attention to detail, confidentiality, and cross-functional collaboration
Responsibilities
- Own and optimize our donor CRM, ensuring data integrity, reporting excellence, and continuous improvement
- Oversee gift processing, donor acknowledgements, tax statements, and tribute giving with precision and care
- Partner closely with Finance to manage reconciliations, restricted fund tracking, and audit readiness
- Provide operational leadership for fundraising events, online giving platforms, and donor communications
- Supervise, mentor, and develop two Development Associates, fostering a collaborative and high-performing team
Benefits
- employer-sponsored health insurance
- paid time-off
- tuition reimbursement
- student loan paydown
- supplemental insurance options
- generous earned time (vacation days) program
- scholarship programs
- two retirement plans
- medical/dental/vision/life/disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
