Manager of Culture & Education

Canterbury Court•Atlanta, GA

About The Position

Canterbury Court is seeking a full-time Manager of Culture & Education for the Healthcare division of its Life Plan Community in Buckhead, Atlanta. The role fosters a person-centered, interdisciplinary care environment through education, mentoring, coaching, and workforce culture initiatives. The manager develops and delivers required and specialized training, coordinates education with community partners, maintains training records and compliance, and works with leaders across healthcare and other departments to support staff development, resident care, safety, and quality. The position also supports new employee orientation, retention and recognition efforts, resident and family education, and vendor and community partnerships. Participation in the Manager on Duty rotation is required as needed.

Requirements

At least 3–5 years of experience in a healthcare setting, preferably long-term care, senior living, or a Life Plan Community.
Demonstrated experience in staff education, training coordination, or professional development.
Knowledge of healthcare regulations, compliance, and survey readiness.
Associate’s degree in a health-related field or Licensed Practical Nurse.

Nice To Haves

Prior experience in a Life Plan Community, CCRC, skilled nursing, assisted living, or healthcare education role.
Training or certification in Eden Alternative, dementia education, adult learning principles, or leadership development.
Experience facilitating interdisciplinary and non-clinical training programs.
Experience using or administering a Learning Management System, preferably Relias.

Responsibilities

Foster a person-centered, interdisciplinary care environment through training programs, mentoring, and coaching.
Develop, implement, and maintain mandated and required education programs in accordance with federal, state, and accrediting body regulations.
Create and deliver training using online learning, instructor-led sessions, and hands-on experiential education.
Use Relias Learning Management System for assigned training, curriculum management, tracking, and reporting.
Coordinate with community partners to provide staff training and skills competency checks.
Coordinate and facilitate specialized education programs, including Dementia Beyond Drugs, Eden Alternative, managerial and leadership skills development, and Virtual Dementia Tour.
Plan and conduct departmental in-services with management staff addressing clinical updates, operational changes, and performance improvement initiatives.
Work with leadership to identify education needs, skill gaps, and professional development opportunities in the healthcare department.
Stay current with senior living and person-centered care best practices and promote resident care, safety, and quality through education and collaboration with clinical leadership.
Coordinate and participate in new employee orientation with Human Resources and department leaders.
Partner with nursing management on training and mentorship initiatives intended to reduce departmental turnover.
Promote positive feedback, teamwork, workforce recognition, and Canterbury’s mission and workforce values.
Collaborate with nursing management to develop mentorship programs that recognize and reinforce actions consistent with Canterbury’s mission and values.
Promote staff professional growth and adherence to organizational policies.
Maintain accurate, current training records, completion logs, and reports in Relias.
Monitor training compliance across departments and follow up on incomplete or overdue requirements.
Generate reports for leadership, surveys, audits, and regulatory reviews.
Identify community partnerships that support wellness initiatives for residents and manage vendor relationships and business agreements.
Participate in the Manager on Duty rotation as required.
Collaborate with non-nursing departments to ensure compliance with applicable regulatory and organizational standards.
Ensure department-specific education addresses safety, infection prevention, emergency preparedness, and quality improvement expectations.
Collaborate with the Director of Wellness to provide educational programs and presentations for residents and family members on aging services, wellness, dementia care, healthcare trends, and community initiatives.
Serve as a resource to help residents and families understand care practices and community standards.