Manager of Critical Care Outcomes
About The Position
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. This is a field-based role available in all states within the United States. The Manager of Critical Care Outcomes will identify best practices and build a strategy to meet the needs of the field team and customers. This role will work to improve critical care outcomes by partnering with the commercial field and customers to implement best practices. In addition, the Manager of Critical Care Outcomes will assist customers in the critical care environment through education, working with the franchise leading to implementation of best practices to improved patient outcomes.
Requirements
- Bachelor’s Degree
- Registered Nurse
- Minimum of 6 years of work experience with 5 years of Cardiac Critical Care experience
- Demonstrated leadership experience
- Ability to plan and execute large scale educational events (within Abiomed preferred)
- Ability to build a strategic plan based on data insights (within Abiomed preferred)
- Proficient in MS Office and Tableau
- Experience navigating Salesforce and entering cases
- Strong computer and organizational skills
- 75% travel required
Nice To Haves
- Master's degree
- Experience with designing and implementing programs in the hospital setting.
Responsibilities
- Identify SF trends and educational opportunities for external and internal teams
- Collaborate with multidisciplinary team to identify best practices leading to improved patient outcomes in AMIGCS, develop a strategy to implement identified best practices into field activities leading to improved outcomes and reduce preventable adverse events.
- Educate and train the commercial field on effective use of Salesforce, ensuring accurate documentation, improved data integrity, and enhanced ability to drive outcome-focused customer conversations.
- Compiles best practices, pathways and care delivery models that align with patient identification and improved patient outcomes.
- Serves as a subject matter expert to the commercial field team on outcome improvement and implementation of best practices in critical care departments.
- Partner with key customers to assist in implementation of best practices and CGS protocols designed to improve outcomes, including early recognition of patients in cardiogenic shock and preventable adverse events.
- Collaborate with the Medical Office, Prof. Education, and marketing, to align on strategy in implementing the leader’s intent in critical care departments.
- Align with other commercial and training team members globally to develop and implement critical care training and reduce variability.
- Develop relationships with Critical Care Departments and Societies leading to partnerships in educational initiatives.
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- car allowance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
