Manager of Contract Services

Summit Utilities Inc•Jonesboro, AR

7d•Onsite

About The Position

As Manager of Contract Services, you will provide business and technical expertise to coordinate and support contract work throughout the company’s contracting process. This role leads a team of supervisors responsible for ensuring contractor compliance with standards, procedures, and contract requirements. You will also serve as a liaison among operations, contractors, internal work groups, and external clients while supporting service delivery, developing operational solutions, preparing reports, conducting studies, leading special projects, and recommending process improvements to optimize contract resource utilization.

Requirements

Maintain a valid state driver’s license with a safe driving record and operate company vehicles in accordance with applicable laws and company policies.
Manage the installation, repair and maintenance of gas mains, services, stations, and/or small/large meter loops.
Demonstrate knowledge of Company policies, procedures, processes and all regulations and rules related to pipeline operations.
Manage multiple projects and priorities.
Respond well to changing priorities.
Solve operations problems with logical solutions.
Demonstrate leadership skills and produce results through others while maintaining a high level of morale.
Motivate self, accomplish tasks, and achieve goals with minimal supervision including self-directed learning.
Exercise discretion, tact, and good judgment in dealing with customers, the public, vendors, and employees.
Utilize mainframe systems and personal computer software proficiently such as electronic mail, spreadsheets, and word processing.
Demonstrate and utilize excellent oral and written communication skills, strong interpersonal skills and listening ability to communicate effectively with clients, vendors, and co-workers.
Work well independently or in a team-based environment to accomplish assignments and achieve objectives.
Demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
Demonstrate respect for all individuals, adhere to the Company’s values and business practices, and do both consistently.

Responsibilities

Direct contract work activities to ensure compliance with standards, procedures and contracts.
Provide support with process issues to optimize contract work.
Provide support with the administration of blanket contracts which may include, but is not limited to bid solicitation, overall pricing unit comparison and field visits to ensure proper application of defined pricing units.
Discuss quality or non-compliance issues with the service providers as required.
Recommend solutions to operational issues to improve the efficiency of existing processes.
Maintain open dialogue with districts and engineering to provide necessary contract resources.
Actively promotes positive safety attitudes and ensures safe working conditions.