Manager of Community Employment Services
About The Position
The Manager of Community Employment Services provides strategic and operational leadership for vocational and employment programs supporting individuals with developmental disabilities in achieving meaningful, competitive, and integrated employment. This role ensures services are person-centered, outcomes-driven, and fully compliant with state and federal regulations, including Medicaid waiver requirements. The Manager leads and supports a team of vocational specialists and job coaches, builds strong employer partnerships, and advances inclusive workforce practices that promote independence, dignity, and long-term employment success.
Requirements
- Bachelor’s degree in Rehabilitation Counseling, Social Work, Human Services, or a related field required (Master’s degree preferred)
- Minimum of five (5) years of experience in vocational services or disability employment programs
- At least two (2) years of supervisory or management experience
- Demonstrated knowledge of supported employment principles, person-centered planning, and Medicaid waiver services
- Strong communication, leadership, and relationship-building skills with staff, employers, and community partners
- Valid CT driver’s license and reliable transportation
Nice To Haves
- ACRE Employment Services Certificate, Certified Employment Support Professional (CESP), or similar credential
- Training or experience in Customized Employment or Discovery processes
Responsibilities
- Develop, implement, and continuously improve vocational and community employment programs that emphasize person-centered planning and community integration.
- Ensure compliance with state developmental disability service standards, Medicaid waiver requirements, and organizational policies.
- Monitor program outcomes, including job placement and retention, and adjust strategies to enhance service quality and effectiveness.
- Oversee individualized employment plans, vocational assessments, discovery processes, and job matching.
- Ensure staff provide high-quality job coaching, on-the-job training, and follow-along supports to participants and employers.
- Promote self-advocacy, independence, and skill development across all vocational services.
- Cultivate and sustain partnerships with local employers to expand inclusive employment opportunities.
- Educate and support employers on disability awareness, accommodations, and inclusive workplace practices.
- Represent the program in community forums, workforce development initiatives, and employer outreach efforts.
- Maintain accurate and timely documentation in accordance with Medicaid waiver and state regulations.
- Prepare reports related to program performance, participant outcomes, and compliance audits.
- Ensure data integrity and adherence to best practices in vocational documentation.
- Recruit, train, supervise, and evaluate vocational staff and job coaches.
- Provide coaching, mentoring, and professional development in supported employment best practices.
- Foster a culture of respect, inclusion, accountability, and continuous improvement.
Benefits
- Excellent health insurance (NO deductible on most services!)
- four (4) weeks of vacation in your first year
- a comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
