Community Support Staff - Employment Services

Dungarvin•Richfield, MN

7d•$20•Hybrid

About The Position

At Dungarvin, we are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs. Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored. Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high-quality services tailored to each individual’s goals, values, and aspirations. Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time. This is not a group home position. As a Employment Support Specialist (Job Coach), you’ll provide one-on-one support to individuals with disabilities as they explore, secure, and succeed in competitive, integrated employment. You’ll be a mentor, advocate, and partner in helping others reach their goals through: Meeting clients in their homes and community to build trust and connection Conducting career assessments that focus on individual strengths, skills, and interests Helping develop or revise resumes, practice interviews, and identify job leads Supporting onboarding and training with new employers Providing ongoing coaching to promote job retention and personal growth Attending team meetings, writing progress reports, and maintaining clear communication Creating positive, lasting impact—one job, one goal, one success at a time This hybrid role includes in-person and remote work, with up to two days per week working from home based on service needs. Mileage for work-related travel is reimbursed. Please read this blog post for more insight on what it is like to be a Job Coach with Dungarvin: Week in the Life of a Job Coach - Dungarvin

Requirements

2-year degree or equivalent experience in human services, mental health, or disability support
Experience in teaching, coaching, or mentoring roles
Knowledge of job markets and the hiring process
18 years or older and a high school diploma or GED
Strong comfort with technology
Must have a valid driver's license with an acceptable driving record as determined by Dungarvin policy. (Proof of valid DL is required).
Current auto liability insurance.
Computer skills for documentation.
Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

Nice To Haves

Fluency in ASL, Spanish, Hmong, Somali, or Oromo

Responsibilities

Meeting clients in their homes and community to build trust and connection
Conducting career assessments that focus on individual strengths, skills, and interests
Helping develop or revise resumes, practice interviews, and identify job leads
Supporting onboarding and training with new employers
Providing ongoing coaching to promote job retention and personal growth
Attending team meetings, writing progress reports, and maintaining clear communication
Creating positive, lasting impact—one job, one goal, one success at a time