Manager of Clinical Services
About The Position
We are seeking a Manager of Clinical Services to provide operational leadership across a growing portfolio of outpatient clinics, including Family Medicine, Osteopathic Manual Medicine, Foot & Ankle, Diagnostic Imaging/X-Ray, and future clinical service lines. In this role, you will drive operational excellence through strategic scheduling, workflow optimization, staffing coordination, and patient flow management while partnering closely with providers and staff to deliver an exceptional patient experience. Reporting to the Director of Clinical Operations & Strategy, this position offers the opportunity to make a meaningful impact within a collaborative university health enterprise where innovation, teamwork, and continuous improvement are valued every day.
Requirements
- Current RN license required.
- BSN required.
- 3–5 years of ambulatory or clinical operations experience required.
- Supervisory experience required.
Nice To Haves
- Master’s preferred.
- Experience in outpatient clinic operations preferred.
- EMR experience preferred.
Responsibilities
- Lead the daily operations of outpatient clinical service lines, ensuring efficient patient flow, scheduling coordination, and consistent delivery of high-quality care.
- Optimize clinic access, provider utilization, and operational capacity through effective scheduling strategies, workflow management, and continuous process improvement.
- Supervise and develop clinical and administrative staff, including recruitment, onboarding, performance management, training, and workforce planning.
- Drive workflow optimization and quality improvement initiatives by monitoring key performance indicators, enhancing operational efficiency, and supporting patient safety and regulatory compliance.
- Foster an exceptional patient experience by promoting patient-centered care, improving access and coordination, and maintaining a welcoming clinical environment.
- Partner with clinical, academic, and administrative stakeholders on strategic planning, service line development, budgeting, resource management, and organizational growth initiatives.
Benefits
- Generous employer contribution toward the medical plan
- 10% retirement match
- Flexible work arrangements
- Community service time
- Tuition assistance
- Professional development funding
- Access to wellness facilities with programs that promote a well-balanced lifestyle
- Paid time off
- Free use of wellness facilities
- A host of employee engagement and recognition programs throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
