Manager of Clinic Administrative Operations

St. Vincent De Paul Village•San Diego, CA

9d•$90,000 - $108,000•Onsite

About The Position

At Father Joe’s Villages, healthcare is more than treatment - it’s a foundation for stability, wellness, and hope. The Village Health Center (VHC), a federally qualified health center (FQHC) serving individuals experiencing homelessness, provides comprehensive health-related services including primary care, behavioral health, dental care, Enhanced Care Management (ECM), Recuperative Care, and Detox services. We are committed to improving health outcomes and expanding access to high-quality healthcare through compassionate, patient-centered services that recognize the dignity and unique needs of every individual we serve. As the Manager of Clinic Administrative Operations, you will provide strategic and operational leadership for the systems and teams that support the Village Health Center’s delivery of accessible, high-quality healthcare. You will oversee key operational functions including patient access, scheduling, referrals, medical records, credentialing, quality improvement, EHR support, and reporting. This role offers the opportunity to strengthen healthcare operations, develop high-performing teams, improve processes, and partner with clinical and administrative leaders to advance the patient experience and organizational goals.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Health Information Management, or a related field; equivalent combination of education and experience may be considered.
Minimum seven (7) years of progressively responsible healthcare operations or administrative leadership experience, including at least three (3) years of supervisory or management experience.
Experience leading healthcare operations, developing teams, improving processes, managing projects, and achieving performance goals.
Experience applying healthcare regulations, payer requirements, compliance standards, and quality improvement practices.
Experience supporting electronic health record systems, reporting, and data-informed operational improvement initiatives.
Knowledge of ambulatory healthcare operations, patient access workflows, administrative systems, compliance requirements, and quality improvement practices.
Strong leadership and team development skills with the ability to build accountability, engagement, and operational excellence.
Ability to analyze data, identify improvement opportunities, manage competing priorities, and successfully lead change.
Strong communication and collaboration skills with the ability to build effective partnerships across clinical, administrative, and external stakeholders.
Proficiency with electronic health records, reporting tools, and Microsoft Office applications.

Nice To Haves

Bilingual Spanish communication skills preferred.

Responsibilities

Provide strategic and operational leadership for Health Center support functions, including patient access, scheduling, referrals, registration, medical records, credentialing, quality improvement, EHR support, and related services.
Lead, coach, and develop supervisors and administrative teams, fostering accountability, collaboration, and a culture of continuous improvement and service excellence.
Evaluate and improve workflows, systems, and processes to enhance operational efficiency, patient access, and the overall care experience.
Use data and performance metrics to identify opportunities, implement improvements, and strengthen operational outcomes.
Ensure operations align with FQHC and HRSA requirements, HIPAA standards, payer expectations, organizational policies, and applicable regulations.
Partner with clinical leaders, Compliance, Revenue Cycle, and other stakeholders to support quality initiatives, audits, accreditation readiness, and operational improvements.
Lead projects, change initiatives, and cross-functional efforts that improve systems, processes, and service delivery.
Support operational planning, staffing strategies, budgeting, and resource management to ensure effective support of patient care.