Manager of Campus Services

Baylor UniversityWaco, TX
Onsite

About The Position

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities. Since 2011, Baylor has been named as one of the nation’s “ Great Colleges to Work For ”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

Requirements

  • A bachelor's degree and two years of relevant experience are required.
  • A valid US Driver License with a clear driving record of at least two years is required.
  • Must be able to travel outside of the state of Texas.
  • Applicants must be authorized to work full-time in the United States.

Nice To Haves

  • Three years of relevant experience is preferred.
  • Additional education or experience will be considered in lieu of one another.

Responsibilities

  • Monitor contracts to ensure compliance with terms and conditions, manage relationships with internal and external stakeholders, and optimize the performance of contractual agreements
  • Assess key performance indicators and ensure adherence to university policies
  • Collaborate with the Assistant Director to ensure efficient and effective operations
  • Implement best practices and operational improvements to enhance service delivery and customer satisfaction
  • Collaborate with the Business Operations Analyst to review and monitor financial reports, ensure contractors adhere to budgetary guidelines, identify irregularities, and implement strategies to optimize revenue based on trends
  • Engage with students, faculty, and staff to gather feedback and assess satisfaction with services.
  • Collaborate with all parties to provide next in class offerings
  • Support the Assistant Director in fostering a culture of teamwork and excellence
  • Perform all other duties as assigned to support Baylor’s mission
  • Ability to comply with University policies
  • Maintain regular and punctual attendance

Benefits

  • medical, dental, and vision insurance
  • generous time off
  • tuition remission
  • outstanding automatic retirement contributions
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