Campus Coordinator of Enrollment Services

Colorado Mountain College-Glenwood Springs•Dillon, CO

3d•$64,750 - $71,947•Onsite

About The Position

Under the general supervision of a designated campus administrator, the Campus Coordinator of Enrollment Services serves in a leadership role for enrollment and registration. This position is responsible for departmental coordination to ensure successful and accurate enrollment and registration for students which requires integration and coordination with academic and student services, financial aid, testing, scholarships and CEPA. The position requires a high level of independent action and technical knowledge focused on enrollment, registration, administrative and support service duties. Determines procedural methods of work, coordinates and supervises phases of work of others.

Requirements

Education and experience sufficient for the rigors of the position. Examples may include a Bachelor’s Degree and three years related experience, or equivalent education and experience that will provide the necessary knowledge, skill and abilities to perform the functions of the position.
Work Knowledge of: variety of standard administrative and business methods and procedures; standard Microsoft Office software.
Ability to: read, write, speak, and understand English well; operate variety of office equipment; proficient in computer applications, including word processing, spreadsheets and electronic mail; multi-task; meet deadlines; strong verbal, organizational, and interpersonal skills.
Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.
Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Successful completion of a background check including motor vehicles records report is required.

Nice To Haves

Familiarity with software such as Access, Publisher, Photoshop, and Indesign beneficial.
Bilingual (English/Spanish) or conversational language abilities are preferred.
May require travel within the college district, altered work schedule and/or occasional evening/weekend hours.

Responsibilities

Supervision of front office operations, team members and certain campus student support service functions.
Supervision of full time and part time front desk staff and front office operations.
Create a tone for the first impression of the college by positive, engaging, compassionate leadership.
Spearhead hiring committees for enrollment services and work closely with HR; coordinate staff work hours to ensure customer service is at a maximum during peak and quiet times; approve leave requests; evaluate staff performance; provide coaching and discipline to staff as required.
Review and approve time sheets.
Create and implement procedures in order to ensure organizational effectiveness/efficiency such as registration work flows.
Trouble shooting and problem solving.
Promote Customer Service; Provide training; Coordinate and supervise phases of work of others.
Help develop more efficient and effective systems.
Communicate information throughout campus as needed.
Provide direct support services that may include but are not limited to any of the following: preparing maintaining, verifying, distributing documents and student records, generating reports.
Oversee, monitor and prepare annual budget for the enrollment services department
Order campus office and educational supplies, assess and collect fees and tuition, monitor maintenance of office equipment including computers and copiers.
Recommend facility and equipment needs.
Assist in coordinating programs, projects, events and special activities at the campus.
Work as part of campus team to suggest classes or programming to increase enrollment or retention, using data from Institutional Research and other sources, and observe trends that will provide information that encourages student success.
Serve on committees, task forces and special projects such as scholarship, (Hero and No Barriers), graduation and CEPA.
Attend and lead meetings with staff and departments.
Work with marketing and communications; assist in development and or production of promotional materials at campus; maintain store inventory.
Coordinate and organize designated student support services, working with Central Services departments such as the registrar, testing, scholarships, financial aid and other campus team members such as counseling, student support, disability and financial aid.
Work closely with accounts manager to solve issues with student accounts.
With help of team, organize all student information files and maintain data bases to insure accurate information.

Benefits

Medical
Dental
Vision
Life Insurance
Pet insurance
retirement contribution
tuition reimbursement
annual & sick time
mental health resources
healthy lifestyle benefits
affordable transitional housing may be available to the successful candidate based on eligibility and availability
relocation if applicable