Manager of Benefits and Retirement Services
About The Position
Mid-Atlantic Permanente Medical Group (MAPMG) is hiring a full-time Manager of Benefits and Retirement Services for its Human Resources department. The role is based at the regional office in Washington, D.C., with a hybrid work model. MAPMG comprises more than 1,700 Permanente physicians and nearly 300 staff professionals serving more than 800,000 members in Virginia, Maryland, and the District of Columbia. Reporting to the Director of Compensation and Benefits, the manager provides leadership, expert guidance, and customer service in employee retirement and core benefits administration. The role oversees a small team responsible for benefits administration and related employee services, ensures high-quality service delivery, and leads projects to improve the efficiency, quality, and impact of the HR function. The position requires the ability to commute to Washington, D.C., as needed, and candidates must live in or be willing to relocate to the Washington, D.C. metropolitan area. Documentation of influenza vaccination is required as a condition of employment. External hires must pass a background check and drug screening.
Requirements
- Bachelor’s degree in human resources, business administration, or a related field.
- Seven to ten years of experience in benefits and retirement administration, including individual retirement-planning sessions or advisory work.
- At least two years of supervisory or team leadership experience.
- Strong knowledge of retirement plans, FMLA, and general employee benefits.
- Excellent communication, analytical, and interpersonal skills.
- Proven ability to manage projects, lead teams, and deliver high-quality employee service.
- Must be able to commute to Washington, D.C., as needed.
- Must currently live in or be willing to relocate to the Washington, D.C. metropolitan area.
- Must provide documentation for the influenza vaccine as a condition of employment.
- External hires must pass a background check and drug screening.
Nice To Haves
- An advanced degree or HR certification, such as CEBS, PHR, or SHRM-CP.
- Defined Benefit and nonqualified plan experience.
Responsibilities
- Supervise and mentor three Benefits Specialists who manage FMLA administration, professional development expense reimbursements, and employee benefits customer service.
- Serve as the primary contact for 401(k), pension, and nonqualified plan inquiries across employment categories, including retirees.
- Conduct individualized retirement-planning sessions and help employees understand post-retirement benefits.
- Assist with benefits education sessions for all employment categories on topics outside MAPMG-specific benefits.
- Advise physician leaders and HR partners on policies related to nonqualified benefits and internal transfers.
- Interpret and clearly communicate complex plan documents, policies, and eligibility criteria.
- Lead and support cross-functional HR projects focused on process improvement, benefits education, and strategic initiatives.
- Collaborate with vendors, actuaries, and internal teams to support compliant and efficient benefits administration.
Benefits
- Competitive compensation package.
- 100% employer-funded medical and dental insurance premiums for employees and families, effective on the first day of employment.
- Generous paid time off, including vacation, holidays, and sick leave.
- Maternity and parental leave.
- Pension plan.
- 401(k) retirement plan with employer contributions.
- Life insurance.
- Short-term disability coverage.
- Long-term disability coverage.
- Education reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
