Manager of Behavioral Health

Colorado Access • Denver, CO

2d • $118,600 - $133,390 • Hybrid

About The Position

Colorado Access is a Colorado-based company dedicated to improving the health of the state by providing access to quality, affordable care for individuals, families, and children enrolled in Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). The organization is mission-driven, with a vision of healthy communities transformed by accessible and affordable care, and a mission to empower people through such access. Colorado Access emphasizes diversity, equity, and inclusion, and offers opportunities for work-life balance, professional growth, and making a significant impact by serving vulnerable populations.

Requirements

• Master’s degree in behavioral health or related field preferred. Equivalent combination of experience and education may substitute with a preference for a Bachelor’s degree with at least two years progressive relevant work experience.
• Five years’ experience in behavioral health, with two years supervisory experience preferred.
• Strong working knowledge of behavioral health services and the severe and persistent mentally ill population (SPMI) required.
• Demonstrates support for the company’s mission, vision and values.
• Excellent written and verbal communication skills and the ability to establish good working relationships with supervisors and employees.
• Excellent time management skills with the ability to multi-task required.
• Must be able to prioritize work responsibilities and direct staff in a way that promotes team building and communication.
• Must be proficient in Microsoft applications (Word, Access, Excel).
• May be required to manage multiple priorities and projects with tight deadlines.
• Active Colorado mental health licensure (LPC, LSCW, LMFT) or nursing license (LPN, RN) is preferred.
• A valid driver's license and proof of current auto insurance will be required for any position requiring driving.

Nice To Haves

• Knowledge of Medicaid regulations, ICD/CPT/HCPC coding, and provider contracting preferred.

Responsibilities

• Oversees the management of multiple department initiatives, including the operations of cross-departmental programming; providers awareness to department leaders and staff on how their work impacts other departments, programs, and the enterprise.
• Leads continuous improvement initiatives across multiple departments and/or cross-functional teams.
• Works closely with leaders across the organization to make tactical and operational decisions that advance company strategies and goals and collaborates to deliver on company-wide deliverables/requirements.
• Establishes and maintains collaborative working relationships with Colorado Access department leaders in all areas of the company to ensure behavioral health program effectiveness and performance.
• Provides clinical direction to Colorado Access departments responsible for providing support to the behavioral health programs. This includes care management, utilization management, compliance, quality improvement, population health, customer service, claims, business intelligence, marketing, IT, provider engagement, member engagement, community engagement, etc.
• Provides representation and subject matter expertise for behavioral health to the State of Colorado in a manner that is coordinated with the policies and strategic interests of Colorado Access and the behavioral healthcare system in Colorado.
• Oversees implementation, operations, and evaluation of behavioral health service expansion efforts and initiatives to improve performance on strategic priorities.
• Responsible for all operational activities and continued program development associated with assigned mental health and substance use disorder KPIs, BH incentive measures, and performance pool measures. This includes leading internal workgroups, managing reports, preparing data for and meeting with relevant providers, as well as monitoring and reporting progress to internal departments and senior leadership.

Benefits

• PTO
• Floating holidays
• Seven company paid holidays
• Work from home options (exceptions apply)
• Employee Assistance Program
• 401K
• Tuition reimbursement
• Leadership training
• Promotion opportunities
• Performance evaluations
• Employee recognition
• Language pay stipend
• Medical, dental, vision insurance that starts the first day of the month following start date.
• Supplemental insurance such as critical illness and accidental injury.
• Health care and dependent care flexible spending account options.
• Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
• Short-term and long-term disability coverage.
• Voluntary life insurance (employee, spouse, dependent).
• Retirement plan
• Annual bonus program (based on eligibility, requirements and performance).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager