Manager of Assertive Community Treatment (ACT) - Hiring Bonus ($5,000)

Kenneth Young Center•Elk Grove, CA

52d•Hybrid

About The Position

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities. This position offers a $5,000 hiring bonus, paid half after 30 days and half upon successful completion of 6 months of work. Employees must be in good standing to be eligible for hiring bonuses.

Requirements

Master’s Degree from an accredited college or university in social work, psychology or a related discipline to meet Illinois QMHP designation
LCPC/LCSW or equivalent that meets IL Rule 132/140 LPHA designation strongly preferred
5 years of experience working with individuals with serious mental illness
2 years working in non-traditional treatment environments i.e.in-home, residential, hospital, community settings
Preferred experience providing team-based ACT or CST services
Management and/or development of mental health programming
At least 2 years of demonstrated ability to provide clinical and administrative supervision
IM-CANS certified or obtain within 45 days
Basic technology, smartphone, and computer proficiency; knowledge of web-based team communication tools (ex. Microsoft Teams) and Word, Excel, and internet skills

Nice To Haves

LCPC/LCSW or equivalent that meets IL Rule 132/140 LPHA designation

Responsibilities

Oversee overall operations for the ACT team to assure clients in need of intensive, recovery oriented services are being served
Ensure that care provided integrates all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use issues, and housing needs
Focused support and development to expand team-based intensive mental health services in the Northwest Suburbs to increase capacity, increase service area, and open to internal referrals
Monitor staffing needs and lead in the hiring and orientation/training of new staff
Oversee Nurse Case Management services provided to Team Services (ACT & CST)
Create and maintain ACT services manual
Manage referrals and monitor team capacity
Coordinate with Managers of CST, Front Door, Community Therapy, PSH, and Colbert & Williams Transition teams to ensure transition of Colbert, Williams, and Front Door referrals into aftercare services
Monitor team compliance with reporting and ensure Colbert, Williams, and Front Door requirements are met during aftercare service provision
Act as a liaison between agency departments (IRG, SUPR, medication monitoring, Older Adult, Intake, Employment, etc) to ensure service coordination and continuity of care
Oversee and maintain program fidelity
Participate in Continuous Quality Improvement (CQI) committee, utilization and peer review
Provide weekly scheduled and ad-hoc clinical and administrative supervision of team supervisors, as well as direct-service staff when needed
Regularly monitor and evaluate progress towards individual and team performance goals and monitor documentation quality and compliance
Ensure that all clinical activities performed by the team are compliant with standards, policies and procedures of the organization
Participate in department budget process, actively monitor team member’s productivity, and participate in monthly finance meetings to assure
Identify opportunities and develop relationships with area providers to best meet community member’s intensive mental health needs
Coordinate and participate in 24/7 on-call scheduling and backup manager supports
Provide in-office support as manager on-site and in-community support on a regular weekly basis
Participate in clinical/administrative supervision; seek individual consultation with Deputy Director when needed.
Meet or exceed individual productivity expectation
Accurately complete clinical documentation and service reporting in a timely manner
Participation in program planning, service coordination, practice development and quality assurance as a member of PSC (program services committee) and CQI (continuous quality improvement) committee
Participate in monthly manager and department leadership meetings
Participate in orientations, all staff meetings and training/ development
Interpret and communicate, at the service delivery level, Center policies and procedures
Submit, in a timely and accurate fashion, schedules, timesheets, mileage and other reports required by the Center’s policies and procedures
Review supervisees clinical work and IATP (integrated assessment and treatment plans)
Complete performance evaluations for all supervisees building on strengths and identifying ongoing growth/training needs

Benefits

403(b) plan with organizational matching
Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
Long Term and Short Term Disability (BCBS), no cost to employee
Flexible Spending Account (with annual rollover)
Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
Incentive program with potential for quarterly bonuses
Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
4 weeks of Paid Time Off (With increases based on seniority)
8 Paid Organization-Wide Holidays
3 Personal Floating Holidays annually
$5,000 hiring bonus