Manager, Nursing & Patient Care Services - Ambulatory

Sentara HospitalsNorfolk, VA
Onsite

About The Position

SMG Senior Health Services is currently hiring a full-time Manager, Nursing and Patient Care Services-Ambulatory in Norfolk, Virginia. This role provides supervision of staff, clinical expertise, and oversight of all aspects of operations including patient care, customer service, budget, and risk management. The manager ensures compliance with organizational and ambulatory care policies, regulations, and standards of care and practice, as well as the competency of clinical and non-clinical staff. They are accountable for developing, monitoring, and engaging team members and other resources to improve financial performance, patient experience, quality, safety, access, and team member performance. The role is responsible for interviewing, hiring, developing, and retaining staff with the goal of developing a highly reliable work team, utilizing effective communication and interpersonal skills, and adapting leadership style to support achieving department goals and objectives.

Requirements

  • RN-Bachelor’s Level Degree (Required)
  • Registered Nurse (RN) Single State-Nursing License-NC or VA required
  • Basic Life Support (BLS) Certification within 90 days of hire required
  • Nursing experience of 2 years required

Nice To Haves

  • Previous supervisory/charge experience preferred

Responsibilities

  • Provides supervision of staff, clinical expertise, and oversight of all aspects of operations including patient care, customer service, budget, and risk management.
  • Ensures compliance with organizational and ambulatory care policies, regulations and standards of care and practice and competency of clinical and non-clinical staff.
  • Accountable for developing, monitoring and engaging team members and other resources to improve financial performance, patient experience, quality, safety, access and team member performance.
  • Responsible for interviewing, hiring, developing and retaining staff with the goal of developing a highly reliable work team.
  • Utilizes effective communication and interpersonal skills.
  • Able to adapt leadership style to support achieving department goals and objectives.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Annual discretionary bonus if established system and employee eligibility criteria is met.
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