This position is responsible for overseeing the daily clinical activities of the therapeutic apheresis department. Essential Functions: Manages, trains, mentors and develops assigned staff, Ensures adherence to SOPs, regulations, guidelines, practices and policies. Maintains quality patient care, process improvement plans and excellent customer service. Assists to achieve the financial objective of the department through annual budget and cost analysis preparation. Works in conjunction with medical staff to review all patient treatments and recommended treatment plans. Communicates with referring physicians and hospitals and acts as a professional resource. Assist the medical staff with operations planning and problem resolution to achieve program goals. Performs cell collection procedures as needed and assist in managing of studies. Develops and implements a continuous a quality improvement program and risk management activities. Develop and implement a staff training plan to ensure staff comprehension of all apheresis procedures, possible procedure related complications, new directives and regulatory guidelines. Assists marketing in establishing procedural rates for new and existing customers and defining project margins. Exemplifies CBC's Customer Service Mission and Core Values. Other Functions: Participates in meetings and committees as needed. Makes recommendations for improvements of business unit's processes and practices. Works on special projects as assigned. Any related duties as assigned.
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Job Type
Full-time
Career Level
Manager