Manager, New Product Development

Resonetics•Bethel, CT

About The Position

Manager, New Product Development at Resonetics, a global leader in advanced engineering, prototyping, product development, and micro manufacturing within the medical device industry. This role involves working closely with the Sales Department to analyze upcoming jobs, assist in forming correct quotes, and guide engineers and technicians in process development to meet requirements and schedules. The position also involves making recommendations for staffing, participating in interviews, and overseeing operations within the Lightspeed lab, including customer service and financial metrics. The role supports sales through project routing for quotes, defining, planning, and completing development and production projects, and ensuring the successful transition of development projects to production. It requires ownership of assigned tasks, cross-departmental collaboration, monitoring development projects for manufacturability, and assisting in the resolution of quality-related issues. The Manager will also support the Operations Manager in solving production issues, lead continuous improvement processes, mentor technical staff, manage system and project schedules, and conduct performance evaluations.

Requirements

Bachelor of Science degree in an engineering or physical science discipline.
Proven experience in managing a cross-functional technical team.
Strong communication skills and proven ability to manage customer relationships.
Ability to generate drawings and models (2D & 3D CAD) using GD&T.
Ability to present and convey complex engineering ideas to internal and external customers.
Ability to read and understand engineering drawings using a GD&T system.
Ability to create job related documentation for quality purposes.
Ability to quickly and positively adapt to changing priorities and processes.
Ability to work under minimal supervision.
Strong communication and organizational skills.
Strong project management skills.
Strong leadership skills.

Nice To Haves

Familiarity with ISO Quality Systems particularly in medical device manufacturing.

Responsibilities

Oversee operations within Lightspeed lab.
Responsible for Lightspeed lab customer services and financial metrics.
Participate in sales support activities including sales presentations, customer visits, and technical seminars.
Support Sales through the completion of project routing for quotes.
Define, plan and complete development and production projects.
Lead the successful transition of development projects to production.
Support identification and planning of projects to be considered for the transition process.
Take ownership of assigned tasks and work across several departments to achieve a goal.
Support cross departmental teams in conjunction with a project transition.
Monitor ongoing development projects in the Lightspeed ADL for manufacturability.
Assist in prompt resolution of quality related issues to include Customer Compliant and Corrective Action.
Support the Operations Manager in solving on-going production issues.
Lead cross departmental teams in continuous improvement processes.
Mentor and guide other technical staff to optimized solutions.
Manage Lightspeed ADL system schedules and project schedules.
Arrange applications development engineers and technician's schedules.
Conduct regularly scheduled Performance Evaluations for staff and provide ongoing feedback.
Work with Director when disciplinary actions are required.
Schedule and approve overtime/work schedules.