Manager, New Product Advancement Client Success
About The Position
Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. This role is for a New Product Advancement Client Success Manager. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
Requirements
- Bachelor’s Degree or higher AND seven (7) years of product management experience in healthcare technology solutions with an in-depth knowledge of product software lifecycle management
- OR
- High School Diploma/GED AND eleven (11) years of product management experience in healthcare technology solutions with an in-depth knowledge of product software lifecycle management
- Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Nice To Haves
- Experience leading development partnerships projects
- Experience in a client-facing role preferably managing projects with clients
- Experience with executive-level client interactions and being able to manage and coordinate across multiple levels of a client organization
- Understanding of physician EHR workflows including documentation, coding and submissions
- Understanding of healthcare revenue cycle include payment denials and denials management
- Masters degree in a business or technology-related field from an accredited institution
- Five (5) years of experience working in a private, public, government or military healthcare environment
- Skills include ability to understand and communicate complex topics, project management, product management, healthcare technology sales and marketing
Responsibilities
- Help Solventum to build and commercialize the next generation of AI-driven revenue cycle automation solutions
- Coordinate and lead client partnership councils to foster deeper client partnerships while gathering feedback and guidance on Solventum’s new solutions and product roadmaps
- Coordinate with client account teams to identify and secure early adopter pilot sites for new solutions
- Provide project support to coordinate across product and implementation teams for early adopter pilot projects
- Support implementation and training teams, as well as clients to help ensure clients successfully adopt, use and succeed with Solventum products
- Support product marketing and sales teams to develop successful sales and marketing strategies, including training other teams on new products and technologies, creating sales presentations and being a product demo expert
- Comply with corporate policies, procedures and security standards while performing assigned duties.
Benefits
- Medical
- Dental
- Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
