Manager - Multi Award Task Order Contracts (MATOC)

Sound Transit•Seattle, WA

4d•Hybrid

About The Position

The MATOC Manager, within the Transformation division of the Capital Delivery Department (CDD), reports directly to the MATOC Deputy Director and supports implementation and continuous improvement of Sound Transit’s multi-billion-dollar planning, design, and construction program through the facilitation and administration of Multiple Award Task Order Contracts (MATOCs). This role supports the delivery of major capital programs across multiple project lines by coordinating, standardizing, and monitoring task order planning and execution to ensure consistency, scalability, and performance across MATOCs. The role manages the day-to-day facilitation, performance, and execution of professional services MATOCs—including Environmental, Design, and Project/Construction Management (PM/CM) (with the potential for additional MATOCs as the program grows) to ensure timely, compliant, and high-quality contractor and consultant service delivery. The Manager works cross-functionally with Capital Delivery teams, Procurement, and other agency departments to ensure process consistency, transparency, and adoption of MATOC best practices aligned with agency objectives.

Requirements

Bachelor’s degree in Architecture, Construction Management, Engineering, Business Administration, Public Administration, Finance, or a related field.
Five years of progressively responsible experience in program management, contract administration, procurement, or large-scale AEC project delivery; Or an equivalent combination of education and experience.
Three years of supervisory or lead experience overseeing staff, consultants, or multiple contracts
Extensive knowledge of public-sector procurement and contract administration principles
Knowledge of task order competition and evaluation processes
Experience managing MATOCs and IDIQ services contracts
Understanding of AEC consultant services and project delivery practices
Familiarity with Federal and/or FTA regulations and audit/compliance requirements
Strong supervisory, coaching, and team leadership skills
Ability to manage multiple priorities in a fast-paced capital program environment
Effective written, verbal, and presentation communication skills
Ability to resolve conflicts and negotiate solutions with consultants and internal teams
Ability to analyze data, metrics, and reports to support decision-making
Proficiency with Microsoft Office and project management/reporting tools

Nice To Haves

Professional Certification(s) in Contracting or Procurement
Experience managing multiple MATOCs simultaneously
Experience developing consultant performance metrics and scorecards
Understanding of portfolio-level consultant workload and capacity management
Familiarity with continuous improvement and lessons-learned programs
Experience with SharePoint, PMIS, Power BI, or similar platforms

Responsibilities

Facilitate and support the administration and performance of agency MATOCs, including, but not limited to, Environmental, Design, and PM/CM contracts in conjunction with procurement and assigned project teams.
Facilitate and support task order planning, development, solicitation, evaluation, and award processes in coordination with project teams and Procurement.
Monitor task order execution to ensure compliance with contract terms, agency policies, schedules, and budgets.
Track task order utilization, consultant capacity, workload balance, and performance trends.
Support prioritization and forecasting of upcoming task orders across capital programs.
Identify and support resolution of escalated task order and consultant performance issues in conjunction with procurement and assigned project teams.
Provide input and support consultant performance evaluations and corrective action planning when necessary, in conjunction with procurement and assigned project teams.
Ensure MATOC processes and procedures are compliant with Sound Transit procurement policies, FTA requirements, and contract provisions.
Assist with conflict-of-interest (COI) reviews and risk mitigation related to task order assignments.
Support internal and external audits and quality assurance reviews.
Apply lessons learned and best practices to improve MATOC efficiency and consistency.
Advise MATOC Task Order Coordinators and/or Task Order Project Managers.
Provide coaching, mentoring, training, and performance feedback to staff.
Support workforce planning and staff development to meet program demands.
Promote a culture of accountability, collaboration, and continuous improvement.
Develop and maintain reports, dashboards, and metrics tracking task order performance, schedules, and consultant utilization.
Develop and maintain MATOC programmatic processes and procedures to improve efficiency and effectiveness of the MATOC program.
Support the use of SharePoint, PMIS, Power BI, and other agency systems for MATOC tracking and reporting.
Participate in the integration of MATOC processes into enterprise PMIS systems.
Support change management and knowledge transfer related to system and process updates.
Develop and deliver internal and external trainings with respect to MATOC processes, procedures, and best practices.
Build effective working relationships with project teams, consultants, procurement staff, and internal stakeholders.
Support industry engagement and promote Sound Transit’s role as a transparent and collaborative owner.
Prepare and present reports and briefings for external stakeholders and internal leadership as required.
Champions and models Sound Transit’s core values and demonstrates values-based behaviors across the agency.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
It is the responsibility of all employees to integrate sustainability into everyday business practices.
Other duties as assigned.

Benefits

Two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long-Term Disability and Life Insurance.
Employee Assistance Program.
401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
12 weeks of parental leave for new parents.
Pet Insurance discount.
All full-time employees will receive an ORCA card at no cost.
Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Inclusive Reproductive Health Support Services.
Competitive salaries based on market rates and internal equity.
Work-life balance.
Opportunities for professional development.
Recognition from your colleagues.