Manager - Mortgage Origination

TDECU • Post Oak, MO

2d

About The Position

This role is responsible for managing daily production and quality expectations to achieve monthly business goals and quality service levels within the mortgage origination department. The position involves coordinating and developing all origination activities, processes, policies, and procedures. It also includes participating in the deployment of new lending products and processes, leading change, and coaching the origination staff to meet production goals. Furthermore, the role requires proactive development and maintenance of relationships with other TDECU lines of business and external referral sources, as well as working with the Mortgage Fulfillment Team to ensure service level times are met.

Requirements

• Minimum 3 years MLO management experience.
• Five years of mortgage lending, real estate, retail sales or related experience.

Nice To Haves

• Bachelors degree preferred.

Responsibilities

• Determines solutions for complex issues presented by Mortgage Loan Officers
• Coordinate, develop and manage all origination activities, processes, policies and procedures to support department objectives.
• Manage daily production and quality expectations to achieve monthly business goals and quality service levels.
• Participates in the deployment of new lending products and processes.
• Leads change
• Responsible for coaching and motivating the origination staff to achieve set production goals.
• Proactively develops and maintains good relationships with other TDECU lines of business and external referral sources such as Realtors and Builders.
• Responsible for working with the Mortgage Fulfillment Team to ensure service level times are meet on origination, processing, and closing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager