About The Position

As the Mid-Market Sales Manager, you will build and lead a team of world-class sellers that consistently exceed quota, deliver great customer outcomes, and exemplify the Retool values. You will help lead as we scale out our Mid-Market sales motion to capture the market opportunity at Retool - you will hire, build, coach, and execute as we work with the team and broader company to accelerate our platform sales. Retool is rapidly growing, and we have work ahead of us to continue to hit our big milestone goals. We’ve learned a lot, quickly iterated on our process and approach, and added many customers to the Retool community. Our revenue and business goals this year are aggressive, and we’re laser-focused on scaling our hiring, processes, and team as we move upmarket. The problems Retool solves are varied, and the customers we work with span every vertical and hundreds of use cases.

Requirements

  • 2+ years of sales leadership or team lead experience, or demonstrated success in mentoring and influencing other sellers in a fast-paced, high-velocity environment.
  • 6+ years of full-cycle B2B SaaS sales experience.
  • Proven track record of exceeding targets and driving team performance in a fast-paced, high-growth environment.
  • Strong command of consultative, value-based sales methodologies (MEDDPICC or Command of the Message).
  • Demonstrated ability to hire, develop, and coach high-performing Account Executives.
  • Excellent forecasting, pipeline management, and cross-functional collaboration skills.
  • Exceptional communication and executive presence with both technical and business audiences.

Responsibilities

  • Determine staffing levels to support annual goals, establish job descriptions, recruit new Mid-Market Account Executives, and lead the recruiting process to shape and grow the team.
  • Assess the go-to-market readiness of our sales team, identify gaps in our approach, and develop new processes to ensure the team is properly trained/equipped to perform against our goals.
  • Be held responsible for delivering against quarterly revenue and pipeline generation targets, in a consistent quarter-over-quarter cadence.
  • Engage at the executive level in key deals and serve as an escalation point.
  • Motivate individuals and the team to exceed targets through coaching and mentorship.
  • Accurately forecast your business to guide focus across Sales Development, Marketing, and Success.
  • Identify, qualify, and help accelerate business opportunities through partnerships with Sales Development, Sales Engineering, and Marketing.
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