Manager, Merchandising Operations - Fashion

Walmart•Bentonville, AR

1d•Onsite

About The Position

The Manager, Merchandising Operations serves as a strategic operator and consultative partner supporting end-to-end item lifecycle execution. This role leads complex cross-functional initiatives, resolves upstream and downstream operational issues, and drives structured, data-driven improvements that enable merchandising strategies at scale. This leader operates with an an ownership mindset — treating work as their own business, proactively removing barriers, and delivering simple, scalable solutions that Merchants value and adopt. Strong organizational discipline and project management expertise are essential. PMP, Agile, SAFe, or similar certifications are preferred.

Requirements

Bachelor’s degree in Business, Operations, Supply Chain, or related field OR equivalent experience.
3+ years of experience in Merchandising Operations, Retail Operations, Item Operations, or related field.
2+ years of experience leading complex cross-functional initiatives.
Demonstrated experience building project plans, metrics, and structured documentation.
Bachelor’s degree in Business Administration or related field and 2 years’ experience in business management, merchandising, or related area OR 4 years’ experience in business management, merchandising, or related area.

Nice To Haves

Strong organizational and project management skills with ability to manage multiple high-impact initiatives simultaneously.
PMP, Agile, SAFe, or other project management certification.
Experience supporting item lifecycle, catalog governance, or merchandising system processes.
Experience partnering with Product and Technology teams.
Advanced analytical skills (Excel, SQL, Tableau, or similar).
Experience centralizing large data updates or managing governed attribute changes.
Six Sigma certification.
Supervisory experience.

Responsibilities

Resolve complex, end-to-end issues spanning upstream and downstream systems and processes.
Serve as a subject matter advisor on item dependencies across the full item lifecycle (setup, maintenance, governance, execution).
Develop solutions that work across platforms, systems, and operational processes — not in silos.
Identify, document, and surface trending operational issues to leadership with recommended actions.
Diagnose root causes through deep data analysis and cross-functional engagement.
Proactively remove risks that could impact item flow, data integrity, or merchant execution.
Partner closely with Merchandising, Product, Technology, Supply Chain, and Operations to ensure seamless adoption and minimal disruption.
Lead legacy decommission and new development initiatives including: Requirements gathering, Business acceptance criteria, Testing and validation, Rule definition, Deployment execution.
Manage multiple concurrent initiatives with clear project plans, timelines, scope documentation, and risk mitigation strategies.
Translate merchandising strategies into executable operational programs.
Develop and maintain scorecards and KPIs tied directly to initiative success.
Oversee process optimization efforts to improve efficiency, scalability, and data accuracy.
Lead data management efforts including centralization of large, critical data updates.
Support and execute high-touch “White Glove” initiatives (Holiday Food Flow, Walmart Deals For Days, Black Friday/Annual Event, Back To School, etc.).
Work with cross-collaborative tech and support teams to ensure successful events and launches across multiple business units.
Drive Data Accuracy workstreams with measurable impact.
Develop and facilitate SOPs, training materials, and structured enablement sessions.
Execute elevated access changes and updates tied to critical item attributes.
Manage centralized governed updates.
Ensure governance standards are followed with disciplined documentation and validation.
Prevent operational disruption through rigorous review, testing, and cross-functional alignment.
Provide consistent, structured reporting of data-driven insights.
Develop metrics tied directly to assigned workstreams and business objectives.
Dive deep into root causes — avoiding assumptions and validating thoroughly before execution.
Monitor performance trends and proactively recommend improvements.
Ensure analytics are presented clearly and uniformly to drive decision-making.
Build trusted relationships across Merchandising, Product, Technology, and Operations.
Communicate effectively at peer, Director, and Senior Director levels.
Develop concise, structured communications including Weekly or Monthly Business Report materials and executive updates.
Lead discussions that drive alignment, problem resolution, and decision-making.
Understand cross-workstream dependencies and broader 4iTB context.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision and dental coverage)
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO (including sick leave))
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities)
Tuition, books, and fees completely paid for by Walmart (for Live Better U programs)
Annual or quarterly performance bonuses
Stock (additional compensation for certain positions)