Manager, Member Development & Engagement

INTERACTIVE ADVERTISING BUREAU, INC.•New York, NY

About The Position

If you know the digital advertising ecosystem and love building relationships that turn into real business impact, this role was built for you. At IAB, we sit at the center of the digital media industry bringing together publishers, brands, agencies, platforms, and retailers to shape the future of advertising. Our Member Engagement & Development team is responsible for growing that ecosystem. We’re looking for a revenue-driven relationship builder who can help expand IAB’s membership community while also driving adoption of our professional development and education programs. If you’re someone who enjoys consultative selling, industry conversations, and building lasting partnerships, you’ll thrive here.

Requirements

5+ years of experience in sales, business development, account management, or membership development
Familiarity with the digital advertising, media, or marketing ecosystem
A track record of hitting or exceeding revenue targets
Experience managing pipelines and forecasting revenue
Strong consultative selling and relationship-building skills
Excellent communication and presentation abilities
CRM experience (Salesforce or similar)

Nice To Haves

Experience working in a trade association or membership organization
Background selling training, certification, or professional development programs

Responsibilities

Driving Revenue Through IAB’s Professional Development Programs
Drive adoption of IAB’s education and certification programs across the industry
Identify upsell and cross-sell opportunities within existing member accounts
Develop targeted outreach strategies to grow participation
Partner with internal teams to align programs with industry demand
Manage pipeline activity and consistently meet revenue targets
Expanding IAB Membership
Prospect, qualify, and close new membership opportunities
Clearly articulate the value of IAB membership across the advertising ecosystem
Build and maintain a strong pipeline of prospective members
Work with marketing and leadership to refine acquisition strategies
Managing and Growing Member Relationships
Serve as the primary relationship owner for your member portfolio
Drive engagement, retention, and satisfaction
Identify opportunities to grow member participation across IAB programs, events, and education
Monitor renewal cycles and engagement metrics
Gather feedback from members and bring those insights back to the organization