Manager, Medical Operations

IRE • Philadelphia, PA

3d

About The Position

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Requirements

• Bachelor’s degree (B.A. or B.S.) required.
• Minimum of five years of relevant experience in pharmaceutical, biotechnology, clinical research, or related industry.
• Demonstrated experience in study budget evaluation, FMV assessment, and site budget negotiation.
• Demonstrated project management experience supporting clinical or Medical Affairs research.
• Advanced proficiency with Microsoft Office applications, project management tools, and document management systems.
• Demonstrated success in building productive relationships with diverse internal and external stakeholders through strong communication, collaboration, and interpersonal skills.
• Dependable self-starter with strong organizational skills and the ability to manage competing priorities and meet strict deadlines in a highly metrics-driven environment.

Responsibilities

• Serve as the primary contact for completing IIR study budget Fair Market Value (FMV) assessment
• Review, evaluate, and negotiate IIR study budgets and line-item requests with study sites to ensure alignment with FMV guidelines and organizational standards.
• Partner with IIR Project Managers to review budget requests, resolve outstanding questions, and provide timely feedback to study sites.
• Maintain internal budget benchmarking data and recommend updates based on market trends, historical experience, and current rates.
• Prepare and distribute quarterly reports and summaries of finalized IIR study budgets.
• Develop site budget templates and negotiation parameters, or review and approve CRO-developed budget templates to ensure consistency and alignment with organizational standards.
• Review and provide guidance on site budget escalation requests submitted by CROs.
• Supports the operational management of the US Oncology Investigator-Initiated Research (IIR) program by partnering with cross-functional stakeholders across US Medical Affairs, Clinical Development, and Alliance organizations.
• Facilitates communication, coordinates meetings, and maintains documentation to ensure alignment and efficient execution of program activities.
• Maintains IIR tracking tools and performance metrics to provide portfolio visibility and support risk management.
• Additionally, supports vendor oversight activities, delivers training on IIR systems and processes, and serves as a point of contact for user support and issue resolution.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

What This Job Offers

• Job Type: Full-time
• Career Level: Manager