About The Position

In GSK Medical Affairs, we focus on communicating the science behind our diseases and medicines in order to help patients, clinicians and healthcare systems make better informed decisions that beneficially impact patients’ lives. Medical Analytics Insights help turn data into reliable insights that guide strategy, scientific engagement, evidence generation, and patient-focused decisions as Medical Affairs becomes more fluent with more digital and AI – enabled tools. Job Purpose: As Manager of Medical Insights, you will join an industry-leading US medical analytics team and become a trusted partner to Vaccines/AIR Medical Affairs Matrix teams. In this role, you will synthesize complex datasets into key insights and communicate those insights to cross-functional medical affairs stakeholders. These US customer insights are critical in enabling more effective data-driven decision-making within US medical affairs. This role provides the opportunity to work across GSK’s Vaccine & AIR portfolio and reports directly to the Director of Medical Insights (Vaccines & AIR). More specifically, GSK Medical Analytics Insights goal is to uncover and embed findings and insights to impact the following key focus areas: Input to Innovation – informing asset strategy, evidence generation, improved clinical trial design, lifecycle planning, and emerging scientific opportunity identification. Input to Performance – enabling robust external engagement with HCPs and the scientific community through congresses/conferences, speaker programs, MSL interactions, Medical Information data, digital engagement signals and other customer touchpoints. Input to Trust – enabling GSK to rapidly respond to or anticipate marketplace, policy, stakeholder and patient needs so Medical Affairs can advocate for patient and customer needs at every stage of development and across the entire lifecycle. This position is intended for an Insight & Analytics professional who demonstrates expertise in Vaccine/AIR therapeutic area, strong insight and judgment, proficiency with Gen AI, and the ability to influence at the senior management level. The ideal candidate will leverage AI and advanced analytics to enhance insight discovery and will stand out through their human judgment—asking insightful questions, validating evidence, interpreting nuances, influencing decisions, and turning insights into actionable steps.

Requirements

  • BA/BS in an applied quantitative sciences discipline such as Business, Life Sciences, Applied Science, Analytics, Market Research or Healthcare Consulting, with strong business acumen.
  • 5+ years’ experience, including 3+ years in healthcare, applying analytics and insights to inform business or medical decisions through market research, analytics, forecasting, customer insights, evidence generation or related disciplines; or 3+ years with an advanced degree, including 2+ years in healthcare.
  • Expertise in uncovering valuable insights, they demonstrate a strong grasp of analytical concepts, insight frameworks, and market research methodologies, all while focusing on decision-oriented synthesis
  • Understand, synthesize and interpret multiple types of datasets and findings, including structured and unstructured data.
  • Experience in AI, GenAI, NLP, machine learning outputs, text analytics, data visualization and emerging analytics tools

Nice To Haves

  • MBA, MS, MA or other advanced degree in an applied quantitative, scientific, public health, business or healthcare discipline
  • Experience in pharmaceuticals, Medical Affairs, life sciences, healthcare consulting or related medical/scientific fields preferred; MD, PharmD, PhD, MPH or advanced quantitative science degree ideal
  • Coding expertise is not required but preferred with the ability to partner effectively with technical teams.
  • Curiosity and the ability “peel back the layers of the onion” to uncover underlying stakeholder motivations, unmet needs and decision drivers.
  • Strong business acumen and ability to learn new parts of the business, therapeutic area, product lifecycle and external environment quickly.
  • Strong verbal and written communication/presentation skills, with adept storytelling skills with and without the development of formal communication materials.
  • Ability to maintain focus and flexibility through change, inspire agility/flexibility among partners, and operate with comfort in ambiguity.
  • Ability to interpret stakeholders’ needs and prioritize work to ensure focus on the most meaningful, decision-relevant and impactful activities.
  • Ownership and accountability with delivery and follow-through on commitments; holds self and others accountable.
  • Proficiency in matrix management and influence effectiveness without authority; proven ability to work effectively and build relationships across teams.
  • Omnichannel and digital engagement acumen, including the ability to interpret engagement analytics and integrate field, digital and customer signals into stakeholder strategy.
  • Impact-measurement orientation, including ability to distinguish activity metrics from outcomes and define how insights support strategy, engagement, evidence generation, customer or patient-centered impact.

Responsibilities

  • Develop a deep understanding of GSK’s Vaccine & AIR therapeutic area, products, disease landscape, customer segments, competitive environment, and strategies/tactics.
  • Lead insight-generating analytics, including primary market research, industry trends, competitive benchmarking, best-practice scans, non-modelling secondary analyses and targeted exploratory analyses.
  • Partner with other functional areas in Medical Analytics to integrate reporting metrics, text analytics, advanced analytics based on real world data such as claims data, machine learning outputs and other data products into insight generation.
  • Synthesize findings from various sources and proactively connect quantitative and qualitative findings into actionable customer insights.
  • Champion insight approaches, frameworks, analytic methods and AI-enabled ways of working; demonstrate leadership and influence in driving toward customer insights that support the best decision-making.
  • Build and earn trust as an unbiased consultant/advisor to Medical Affairs team.
  • Build strong partnerships with Commercial Insights & Analytics, Global Medical, R&D, and other enterprise partners to ensure findings and insights are shared appropriately.
  • Lead cross-functional US medical insights review meetings, use storytelling to explain complex topics, present recommendations, and collaborate with Global Medical to share key US findings internally.
  • Stay informed on best practices and methods to drive best-in-class insight discovery.
  • Demonstrates the ability to responsibly apply Gen AI and advanced analytics to accelerate medical insight generation, using strong prompt engineering and critical evaluation to ensure outputs are evidence-based, unbiased, and contextually accurate.
  • Operates with an understanding of data provenance, compliance, and source traceability in a regulated environment, while collaborating cross-functionally to design effective insight products, workflows, and tools

Benefits

  • GSK US Benefits Summary
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