Manager, Marketing Transformation & Growth

PayPal•New York, NY

8d•$116,500 - $173,250•Hybrid

About The Position

PayPal's marketing organization is undergoing a multi-year transformation — building an AI-native operating model that changes how we acquire, activate, and retain customers at scale. The Manager, Marketing Operations & Growth sits at the center of that transformation, turning strategy into execution and keeping the organization moving with clarity and speed. This is a strategic leadership role — not an administrative one — with real accountability for outcomes and a direct path to senior leadership for the right person.

Requirements

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

7+ years of experience in marketing strategy, digital marketing, business operations, , and management consulting, ideally in a large consumer technology or fintech organization.
Proven ability to operate at the intersection of strategy and execution — able to develop a clear point of view and then make it happen.
Experience supporting or working directly with senior executives — managing agendas, preparing materials, and representing leadership priorities.
Strong background in marketing operations, budget management, and performance measurement.
Experience contributing to cross-functional investment, planning, measurement, analytics, or business-review processes across Marketing, Finance, Data Science, Analytics, or business stakeholders.
Exceptional written and verbal communication skills — able to write a crisp one-pager, a board presentation, and an internal team announcement with equal clarity.
Strong analytical and structured thinking — able to synthesize complex information into clear recommendations.
High emotional intelligence, sound judgment, and the ability to handle sensitive and confidential matters with discretion.
Bias for action — comfortable moving quickly and making decisions without always having perfect information.
MBA preferred.

Responsibilities

Identify issues and recommend best practices to enhance marketing effectiveness.
Lead functional projects and programs that drive business improvements.
Collaborate with teams to analyze business trends and inform marketing strategies.
Develop and manage marketing plans that support organizational goals.
Ensure the efficient operation of marketing functions through effective project management.
Serve as the operational partner to senior marketing leadership — managing priorities, preparing decision-ready materials, and ensuring the right conversations happen at the right time.
Own preparation for Leadership meetings, Board presentations, and Marketing Transformation & Growth reviews — including briefing documents, talking points, and executive presentations.
Partner with the CMO Operations team on org design, resource allocation, and ways of working across the marketing organization.
Drive the marketing operating rhythm — weekly leadership meetings, monthly business reviews, quarterly planning, and annual strategy cycles — ensuring every forum produces clear decisions and accountable follow-through.
Lead the annual and quarterly marketing planning process — coordinating inputs across all workstreams and aligning with Finance on investment plans.
Own the performance management infrastructure — tracking OKRs, KPIs, and business metrics and ensuring leadership has a real-time view of marketing's performance.
Lead cross-functional AI and marketing transformation initiatives — including budget rationalization, process redesign, and organizational change — that require senior coordination and Leadership visibility.
Identify growth opportunities across the marketing organization — new capabilities, partnerships, or operating model improvements that can accelerate key business outcomes.
Partner with ROI & Effectiveness leads, Data Science, Marketing, and Finance to develop investment scenarios and consolidate them into clear recommendations.
Translate analytical and financial information into concise recommendations, clearly articulating what leadership needs to decide, why the recommendation is supported, what uncertainties remain, and what action should follow.
Build and manage the internal communications rhythm — town halls, all-hands, leadership updates, and team announcements — keeping the organization aligned and informed.
Build strong cross-functional relationships across Marketing, Finance, Product, Technology, Legal, and HR — ensuring marketing's priorities are understood and supported.
Lead cross-functional task forces on priority business issues — convening the right people, driving to decisions, and holding the organization accountable for follow-through.