Manager, Marketing Implementation

Cardinal Health•Dublin, OH

6d•$82,100 - $105,480•Hybrid

About The Position

The Manager, Marketing Implementation supports executional excellence across the Consumer Health Marketing team, helping ensure marketing strategies, programs and projects move efficiently from planning through execution and fulfillment. This role provides operational leadership across marketing workflows, systems, budgets, vendors and fulfillment activities, creating the structure, visibility and accountability needed to deliver high-quality programs and a positive experience for pharmacies, suppliers and internal stakeholders. Cardinal Health’s Consumer Health business unit provides pharmacies with access to a broad portfolio of over-the-counter products, diagnostics, health and wellness products, and private label offerings, supported by category management, pricing, merchandising, marketing and retail solutions. The business helps pharmacies strengthen retail performance by providing the products, insights, programs and tools needed to compete more effectively and drive sustainable sales, margin and customer loyalty.

Requirements

Bachelor’s degree in marketing, business administration, communications, operations, project management or a related field, or equivalent professional experience preferred
4 to 8 years of experience in marketing operations, program management, marketing implementation, or a related discipline preferred
Previous experience coordinating multiple concurrent marketing programs or projects with competing priorities, cross-functional dependencies and firm delivery deadlines
Experience managing marketing workflows, project intake, resource planning, traffic management or production schedules, preferred
Experience with budget management, forecasting, purchase orders, invoice reconciliation and financial reporting, preferred
People leadership or experience supervising, coaching or directing the work of employees or contractors, preferred
Experience in consumer health, retail, consumer packaged goods or agency environment, preferred

Responsibilities

Leads the traffic management and operational coordination of Consumer Health marketing programs and projects, establishing clear workflows, priorities, timelines, owners, dependencies and deliverables
Serves as the primary marketing liaison for technology partners supporting conference and event-related product ordering, reporting and fulfillment capabilities, ensuring system readiness, operational execution, data accuracy, customer satisfaction, and continuous process improvement
Maintains visibility to the marketing portfolio through project plans, status reporting, workflow tools and performance dashboards; communicates progress, risks, decisions and required actions to marketing leadership and cross-functional partners
Serves as a subject matter expert for key systems and tools used by the Consumer Health Marketing team, supporting system adoption, training, documentation, governance and consistent use
Partners with Marketing, Category Management, Operations, Finance, Inventory Management, IT and other stakeholders to coordinate program requirements and support accurate, timely execution
Evaluates marketing workflows and advocates for process improvements that make work simpler, faster and more effective while strengthening controls, accountability and the stakeholder experience
Develops and maintains standard operating procedures, process documentation, templates, training materials and other resources that enable consistent execution and effective onboarding
Supervises marketing budgets, purchase orders, invoices and financial tracking, working with Finance and business partners to support accurate forecasting, reconciliation, timely payment and adherence to financial controls
Oversees operational readiness for marketing program fulfillment, including inventory availability, shipment coordination, issue resolution and stakeholder communications
Monitors fulfillment quality, timeliness and service performance to help ensure pharmacies and other program participants receive an accurate, consistent and positive experience
Leads issue resolution and root-cause analysis for executional challenges, implementing corrective and preventive actions where appropriate
Supports change management for new marketing processes, systems and capabilities, helping team members understand the purpose, requirements and expected business impact of changes
Supervises assigned employees or operational resources, providing clear direction, coaching, development and performance feedback while fostering accountability, collaboration and continuous improvement