Manager Manufacturing Quality

Philip Morris International U.S.•Aurora, CO

13d•$132,000 - $165,000•Onsite

About The Position

At PMI, we have chosen to do something incredible. We are transforming our business and building our future on smoke-free products, which can improve the lives of a billion smokers worldwide. With huge change comes huge opportunity. So, wherever you join us, you will enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in different directions. We are seeking a highly skilled Manufacturing Quality Manager. In this role, you will Lead, motivate, and coach the manufacturing quality team to continuously support production by providing on-floor quality support to ensure optimal and cost-effective quality assurance and contribute to the achievement of product quality and production volume targets up to the release of finished goods to the market.

Requirements

College/University master’s degree in chemistry, biological sciences, Physical sciences, Engineering or equivalent skills through demonstrated experience.
5+ years' experience in quality engineering in tobacco, food, pharmaceutical or similar FMCG industry.
Knowledge of manufacturing process and applicable QMS.
Knowledge on Quality tools, root cause analysis, analytical skills and strong ability to transform statistical data into information and influence others.
Capability to learn fast and teaching skills.
Knowledge of International standards (ISO, GMP, GCP, ICH, GLP, etc), IT skills (MS Office).
Experience on FDA inspection would be considered as an additional asset.

Responsibilities

Guarantee adherence to PMI and legal standards, policies, and environmental, Health, Safety, and Sustainability guidelines. Foster a proactive, safety-first culture using preventive and predictive approaches in line with our Integrated Operating System.
Guarantee the required on-floor Quality Support for Reduced-Risk Products to meet and sustain the Philip Morris International (PMI) quality standards. Affirm the self-inspection process through an effective and efficient sampling plan, statistical process control (SPC), and/or digital quality control (Zoom QC). Ensure that quality practices/requirements are shared and deployed on the floor by transferring knowledge and training to stakeholders on new processes, requirements, methods, or guidelines.
Provide full support in case of non-conformities, both for product and process. Provide guidance and coordinate Quality team members when needed during investigations, risk assessment, and root cause analysis, leveraging Integrated Operating System problem-solving tools. Ensure that product and material’s non-conformities are investigated in a timely manner and products/materials blocked when required. Ensure that product non-conformity and related Non-Conformity/Corrective Action & Preventive Action (NC-CAPA) processes are managed in order to ensure that quality improvement opportunities are identified and prioritized and action plans implemented. Approve/reject all non-conformities and action plans raised to her/his level.
Participate in the creation and review of procedures, work instructions and other required Quality Documents. Provide the related support and training in accordance with the training management system.
Provide timely feedback and recommendations for corrective actions to ensure the achievement of performance objectives, support continuous improvement, and implement best practices. Propose, define and implement quality improvement programs to ensure products and processes meet Quality requirements along manufacturing lines leveraging on Integrated Operating System tools, in order to achieve a leading position on quality and to propose cost savings. Perform regular control on the Quality Loss on Good Destroyed (LOGD)’s cost regarding semi- finished goods, finished goods and incoming materials by timely screening blocked stock, taking prompt decision and booking the cost accordingly. Supports to resolve critical consumer complaints, with a focus on consumer satisfaction and assessment of impact or correction of Swedish Match North America processes.
Manage and develop a motivated and skilled team to ensure performance levels, professional development and achievement of objectives, in respect of PMI leadership model. Create an environment in which each member of the team is motivated to express their own talent and potential. Develop and drive the execution of a Qualification matrix and training path for each role. Facilitates successful team behavior within Quality Systems and across functional areas. Manages relationships externally and internally. Builds cross-functional and cross-departmental support, fostering overall effectiveness.

Benefits

competitive base salary
potential to receive a discretionary annual bonus
medical, dental, and vision plans
flexible spending accounts for health care, dependent care, and savings accounts
401(k)/Deferred Profit Sharing (DPS) Plan
5% employer matching
annual employer contributions
paid vacation time
paid sick time
12 paid company holidays
3 paid floating holidays
paid parental leave
paid family and medical leave
paid bereavement leave
paid sick and safe time
paid public emergency leave
paid time off for jury duty
paid time off for certain activities relating to their status as a victim of domestic violence, sexual assault, stalking, or crime
unpaid National Guard and reserve leave
unpaid civil air patrol leave
unpaid qualified volunteer leave
unpaid time off for employees engaging in certain activities relating to criminal proceedings
basic life insurance
accidental death & dismemberment (AD&D) insurance
short-term and long-term disability insurance
supplemental life and AD&D coverage for themselves, spouse, and dependent children