Manager Machine Operator Qualification

For our U.S. applicants, CPKC•Shreveport, LA

10d•Onsite

About The Position

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here. PURPOSE OF THE POSITION: Are you enthusiastic about cultivating talent and enhancing skills in others? As the Manager of Machine Operator Qualifications, you will be a key facilitator in implementing and managing effective training programs for machine operators across CPKC’s Southern region territory. In this position, you will train, mentor, and assess Engineering employees to ensure they meet the required standards of proficiency and machine operation. You will also be responsible for maintaining comprehensive training records, identifying further training opportunities, and overseeing the qualification and disqualification processes for Engineering personnel. This role is crucial for driving operational excellence, advancing workforce capabilities, and upholding the organization’s safety standards.

Requirements

High school diploma or general equivalency
5 years of proven success in production crew operations or work equipment maintenance, demonstrating deep expertise in the field
Strong leadership skills and a track record of effective training, mentoring, and motivating others
A valid driver’s license and readiness to support on-site operational needs
Comprehensive knowledge of engineering field practices, production crew dynamics, Maintenance of Way equipment (MOW), and strict adherence to safety procedures
Full qualification in Operating Rules and Track Safety Rules, ensuring a commitment to industry standards
Clear understanding of Collective Bargaining Agreements (CBAs), particularly those governing qualification and disqualification processes
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to manage documentation, reports, and training materials with ease

Nice To Haves

Management Conductor Program
Certification or maintenance of current certification/qualification as a conductor or locomotive engineer

Responsibilities

Provide leadership and support to union mentors guiding machine operators through the qualification process, ensuring high standards of skill and safety
Design schedule, and deliver hands-on field training covering operator manuals, safety procedures (including lockout/tagout), preventive maintenance, and field guides
Collaborate closely with the Technical Training department to coordinate additional learning opportunities that strengthen operators’ expertise
Identify gaps and contribute to the creation and rollout of innovative training solutions for ongoing improvement in operator performance
Oversee all training and qualification documentation within the Learning Management System (LMS) & Rail Tasker, verifying operators’ readiness before role assignments
Investigate equipment or machine incidents, analyze root causes, and recommend corrective actions, including operator retraining or disqualification when necessary
Manage the bulletin awards process for Production, ensuring fair and qualified placement of machine operators consistent with company standards
Foster strong working relationships with employees, clarifying expectations for inspection processes and preventive maintenance, and promoting a positive work environment