Manager, Logistics (6-Month Contract)

OCS Ontario Cannabis StoreToronto, ON
Onsite

About The Position

The Ontario Cannabis Store (OCS) is seeking a Logistics Manager to join their team for a 6-month contract. This role is crucial for ensuring the efficient and reliable movement of products from suppliers to the distribution center and customers. The manager will oversee daily transportation and fulfillment activities for both wholesale and eCommerce channels, aiming to meet service, cost, and performance targets. This position involves close collaboration with internal teams and external partners to develop scalable logistics operations that align with approved strategies and service models. The role is based in Toronto, ON, near York Mills and Yonge Street, with a work week of 36.25 hours.

Requirements

  • Post-secondary education in Supply Chain, Logistics, or a related field, or an equivalent combination of education and experience.
  • 3+ years of experience in supply chain, logistics, industrial engineering, or a related function.
  • 2+ years of experience leading or supervising teams in an operational environment.
  • Strong analytical and problem-solving skills with the ability to interpret data and make operational recommendations.
  • Strong written and verbal communication skills with demonstrated business acumen.
  • Intermediate proficiency in Excel and the Microsoft Office Suite.
  • Broad understanding of end-to-end supply chain operations.

Nice To Haves

  • Professional supply chain certification (e.g., CSCP, RSCC, SCMP, CCLP, CPIM) is preferred.
  • Experience in wholesale, retail, or CPG supply chains is an asset.
  • Working knowledge of Power BI and/or Tableau is preferred.

Responsibilities

  • Oversee day-to-day 3PL fulfillment and transportation operations across wholesale and eCommerce channels.
  • Monitor and report on KPIs related to service levels, delivery performance, and cost-to-serve.
  • Manage alternative and flow-through fulfillment models to ensure accurate and timely product and information flow.
  • Support financial controls, performance reviews, and issue resolution with logistics and transportation partners.
  • Partner with 3PL providers to optimize routing and delivery schedules.
  • Monitor supplier inbound capacity and quality performance, escalating risks as needed.
  • Support operational readiness for new products, suppliers, and fulfillment initiatives.
  • Oversee the Supply Chain Vendor Development Program, including performance reporting across transportation and fulfillment operations.
  • Collaborate cross-functionally (Sales, Customer Service, eCommerce, Merchandising, Inventory, Quality, Finance) to support end-to-end fulfillment performance.
  • Work with 3PL partners to resolve operational issues and implement service improvements.
  • Engage suppliers and customers to ensure compliance with logistics requirements and improve supply chain performance.
  • Support implementation of strategic initiatives to improve delivery experience, efficiency, and financial outcomes.
  • Identify process improvement opportunities and develop recommendations for leadership.
  • Support change initiatives through process documentation, performance tracking, and stakeholder coordination.
  • Lead and develop a high-performing team, setting expectations, providing coaching, and enabling effective decision-making within defined guidelines.

Benefits

  • Accessible, equitable and inclusive candidate and employee experience.
  • Reasonable accommodation throughout the recruitment process and in employment.
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