Manager, Logistics Operations

Moderna • Cambridge, MA

2d • $109,200 - $174,600 • Hybrid

About The Position

The Manager, Logistics & Distribution leads people, workflows, and daily delivery for a defined operation or professional logistics scope. The role is accountable for accurate, compliant, reliable, and efficient physical flow, translating approved priorities into work schedules, resource plans, performance expectations, and escalation paths. It owns the quality, timeliness, safety, and service of assigned outcomes and makes day-to-day decisions concerning warehousing, inventory, distribution, providers, cold chain, or trade execution within established policy and delegated risk authority. The manager aligns stakeholders and external providers around commitments, issue resolution, and accountable handoffs, escalating decisions beyond the role’s authority. The role develops people and maintains GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, documentation, and inspection-readiness discipline. Scope may span a country, multiple markets, a region, or global operations, depending on the position and business needs.

The role partners with Moderna Digital and Logistics Engineering to define operational requirements and support deployment of automation and digital solutions, and supports real-time integration with third-party logistics providers and carriers. It operates the logistics hub’s upstream warehousing and air, road, and sea transportation, ensuring efficient material flow across inbound, warehousing, intercompany, and outbound activities. It ensures GDP-compliant shipping, handling, validation, and customs-clearance processes; manages compliance documentation; monitors performance and operational risks; and optimizes cost-to-serve while maintaining reliability and compliance.

The position follows Moderna’s 70/30 in-office work model. Moderna describes its work environment as smoke-free, alcohol-free, and drug-free. The role may involve access to technology or data subject to U.S. export-control laws; eligibility is limited to U.S. persons, and Moderna cannot sponsor non-U.S. persons for an export-control license. The position’s salary range is $109,200 to $174,600, with possible eligibility for an annual discretionary bonus, other incentive compensation, or an equity award, subject to plan criteria and individual performance.

Requirements

• Relevant bachelor’s degree or an approved combination of education, logistics or trade training, and experience.
• At least 5 years of relevant experience in logistics operations, warehousing, distribution, cold chain, trade and customs, provider management, or related physical-flow work, including demonstrated leadership.
• Strong knowledge of logistics execution, inventory control, provider performance, operating risk, and regulated physical-flow practices.
• Ability to ensure GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, and inspection-readiness requirements.
• Ability to lead people, manage workflow and resources, make bounded risk decisions, coach performance, and hold delivery commitments accountable.
• Ability to perform essential material-handling tasks, with or without reasonable accommodation or workplace adjustment consistent with applicable law, using approved aids or team methods as needed.
• Required training must be completed, competence demonstrated, and any applicable certification, license, or authorization held or obtained before operating assigned material-handling equipment; ongoing requirements must be maintained under applicable local requirements.
• Full professional proficiency in written and spoken English.
• Must qualify as a U.S. person (citizen, permanent resident, asylee, or refugee) to access export-controlled information; Moderna is unable to sponsor non-U.S. persons to apply for an export-control license.

Responsibilities

• Partner with Moderna Digital and Logistics Engineering to define operational requirements and support deployment of automation and digital solutions, including Agentic and Generative AI, Logistics Control Tower and visibility tools, AI/ML forecasting, exception management, digital twins, IoT-enabled cold-chain monitoring, smart dataloggers, and automated customs and trade-compliance solutions.
• Support integration and real-time connectivity with third-party logistics providers and carriers to improve operational visibility and exception management.
• Develop and monitor logistics KPIs, dashboards, and digital scorecards to track performance, identify operational risks, and enable continuous improvement.
• Coordinate and manage internal and external partners to deliver operational initiatives on time, emphasizing reliability, scalability, automation, and process simplification.
• Own and maintain compliance and process documentation, including SOPs, with internal teams and third-party logistics partners.
• Run day-to-day logistics hub operations for upstream warehousing and transportation by air, road, and sea, ensuring efficient inbound, warehousing, intercompany, and outbound material flows.
• Ensure GDP-compliant end-to-end shipping processes, including goods handling, shipping validation, and customs clearance, meet Health Authority, GDP, GMP, cold-chain, trade, and security requirements.
• Own and optimize cost-to-serve while ensuring service reliability, operational performance, and compliance.
• Collaborate with Trade Compliance, Commercial Supply Chain, Planning, local supply chain teams, Quality, Digital, and Manufacturing to align business and compliance needs.
• Lead people, manage workflows and resources, coach performance, make bounded risk decisions, and hold delivery commitments accountable.
• Maintain relevant GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, documentation, and inspection-readiness practices.

Benefits

• Competitive healthcare and voluntary benefit programs.
• Well-being resources, including fitness, mindfulness, and mental health support.
• Family planning benefits, including fertility, adoption, and surrogacy support.
• Paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown.
• Savings and investment programs.
• Location-specific perks and extras.
• Potential eligibility for an annual discretionary bonus, other incentive compensation, or an equity award, subject to company plan eligibility criteria and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager