Logistics Operations Manager

Wallenius Wilhelmsen • Smyrna, TN

1d • Onsite

About The Position

The Logistics Operations Manager provides strategic leadership and operational oversight for inland logistics activities across North America, including last-mile, truck, and rail transportation. This role serves as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution. The position is also responsible for managing carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time delivery reliability.

Requirements

• 5-7 years in planning and directing operations
• At least 3 years experience managing the employee lifecycle including interviewing, hiring, performance management, promotions, development, terminations, and moves
• Skill at interpreting diagrams and repair manuals
• Understand revenue drivers and efficiency standards to deliver positive financial results
• SOP, MRP, TQM, JIT, Kaizen, 5S, and visual factory management
• Proficiency in Microsoft Outlook, Word and Excel software applications
• Clean driving record, ability to drive manual and automatic transmissions

Responsibilities

• Lead efforts to meet and exceed wholesale delivery targets by forecasting capacity, aligning resources, and partnering with Sales, Vehicle Operations, and key stakeholders.
• Provide daily direction to WW VPCs across North America to ensure accurate vehicle revenue recognition for Nissan.
• Lead the implementation of Nissan and WW digital/IT projects to improve logistics, streamline workflows, and enhance customer experience while ensuring seamless integration across Nissan systems and teams.
• Manage the end-to-end onboarding of new carriers, ensuring compliance with all Nissan requirements and minimizing operational risk.
• Partner with SCM, Quality, IS/IT, and Finance to achieve business objectives, drive continuous improvement, strengthen cross-functional relationships, support TMS implementation, manage carrier audit responses, and improve system connectivity, compliance, and operational performance.

Benefits

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision
• Secure your financial future with an industry-leading company-matching 401(k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed