Manager, Loan Operations

Valley Bank • Saint Petersburg, FL

6d

About The Position

This role is responsible for leading and developing the loan servicing team, overseeing daily operations for complex loan types, ensuring regulatory compliance, analyzing workflows for improvements, acting as a liaison with various stakeholders, and managing reporting and data integrity.

Requirements

• Strong leadership skills to set standards for subordinates, resolve problems, support change and increase productivity.
• Strong understanding of commercial lending products, loan documentation and industry software.
• Extensive attention to detail with a focus on identifying discrepancies, ensuring data integrity, and maintaining compliance with internal policies.
• Extensive knowledge of bank regulatory requirements.
• Proficient PC skills including Microsoft Word and Excel.
• Effective communication and organizational skills.
• Ability to prioritize daily work assignments while working in a demanding environment is required.
• Ability to meet deadlines defined by Bank and regulators.
• High School Diploma or GED equivalent.
• Minimum of 10 years of experience in commercial loan operations, loan documentation and management experience.

Nice To Haves

• Bachelor's Degree in related subject (BA or Finance).

Responsibilities

• Lead and develop loan servicing team, including training, performance management, staffing, and fostering continuous improvement.
• Direct daily servicing operations for complex loan types (C&I, CRE, participations, syndications), covering booking, funding, payments, draw requests, payoffs, and account maintenance.
• Ensure compliance with federal/state regulations, internal policies, and controls; serve as liaison for audits and regulatory reviews.
• Analyze workflows and implement process improvements or automation initiatives to enhance efficiency and accuracy.
• Act as primary liaison with lenders, relationship managers, participating banks, and borrowers to resolve complex, time-sensitive issues.
• Oversee reporting and data integrity, including management, board, investor, and regulatory reports, tax forms, and collateral documentation. Support audits and quality control reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED