Manager, Lightspeed Lab

Resonetics•Nashua, NH

About The Position

Resonetics is seeking a Manager, Lightspeed Lab to oversee lab operations and ensure site performance goals for on-time project delivery, quality, and resource management are met. The manager leads engineering teams in project planning, development, and implementation, balancing resources with project needs and supporting cross-departmental collaboration and team growth. The role is also responsible for customer communications and the external professionalism of the engineering team. The manager oversees multiple project teams, tracks operational metrics, and drives continuous improvement. They serve as an escalation point for technical and operational challenges, mentor Group Leaders and Engineers, and communicate project status, deliverables, and performance to senior leadership and customers. The role ensures that projects and lab processes follow Resonetics’ quality standards and that work is appropriately documented and compliant. The anticipated compensation range is $115,000–$142,000, based on experience and qualifications. Resonetics cannot provide visa sponsorship; candidates must already be legally authorized to work in the United States without sponsorship now or in the future.

Requirements

  • Bachelor’s degree in engineering, science, or a related field, or equivalent experience.
  • Proven track record managing cross-functional teams and delivering multiple projects.
  • Experience managing site metrics such as project delivery, quality, and throughput.
  • In-depth knowledge of high-precision manufacturing equipment, processes, and industry standards, particularly in medical device manufacturing.
  • Strong leadership and team management abilities, including mentoring Group Leaders and guiding teams toward operational excellence.
  • Ability to delegate effectively while maintaining oversight of critical tasks and projects.
  • Strong problem-solving and decision-making skills, including troubleshooting complex technical and operational issues.
  • Strong communication and negotiation skills, with the ability to work with senior leadership, cross-functional teams, and external customers.
  • Ability to manage and improve key performance metrics to drive continuous improvement and operational efficiency.

Nice To Haves

  • 5–7 years of engineering experience, including 2–3 years of leadership or management experience.
  • Previous engineering leadership experience in medical device manufacturing or a high-precision environment.
  • Expertise in ISO-certified Quality Systems and thorough understanding of medical device manufacturing regulatory requirements.
  • Experience with advanced process improvement methodologies such as Six Sigma or Lean Manufacturing and applying them to improve team efficiency and product quality.
  • Familiarity with financial and operational metrics such as cost analysis, ROI, and productivity tracking in an engineering context.

Responsibilities

  • Oversee the performance and workflow of multiple project teams, ensuring on-time delivery, quality, and job throughput meet or exceed site goals.
  • Allocate engineering and technical resources according to team capacity and project demands.
  • Delegate project planning, quoting, and execution to Group Leaders and Engineers while overseeing critical tasks and alignment with business objectives.
  • Monitor site performance metrics, including quote turnaround time, jobs shipped per month, and project quality, and adjust processes to support continuous improvement.
  • Act as the primary escalation point for technical challenges and support Group Leaders in resolving operational and project-related difficulties.
  • Build a collaborative and accountable lab culture by mentoring Group Leaders and Engineers and encouraging leadership development and project ownership.
  • Communicate project status, deliverables, and performance metrics to senior leadership and external customers.
  • Work cross-functionally to support process improvements, resource planning, and development of new technologies or approaches.
  • Ensure projects and processes meet Resonetics’ quality standards and oversee lab documentation and compliance.
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