Manager, Life Services
About The Position
The Manager, Life Services is responsible to collaborate with the Executive Director to establish operational goals for Life Services. This role involves assisting in the development and provision of life services for the Medicaid-eligible population, communicating and promoting an approach to member enhancement with internal and external stakeholders, and assisting with the annual operating budget in conjunction with the Executive Director and corporate services. The manager will also support local strategy efforts and operational planning, coordinate the delivery of all required operational services and programs, and recruit, develop, and lead direct reports including Coaches, Advocates, and a Training Associate. Additionally, the role includes implementing and directing the CareSource Life Services coaching and mentoring programs in collaboration with CareSource University (CSU).
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration or related field, or equivalent years of relevant work experience is required.
- A minimum of three (3) years of management experience is required.
- Employment in this position is conditional pending successful clearance of a driver’s license record check.
- Employment in this position is conditional pending successful clearance of a criminal background check.
- Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment.
- A valid driver’s license, car, and insurance are necessary for work related travel.
Nice To Haves
- A minimum of three (3) years of experience in the community and regulatory environment is preferred.
- Experience in governmental product design and working with underserved populations is preferred.
- Strong collaborative skills, working with cross-functional stakeholders and external partners including state agencies, elected officials, community partners and business leaders.
- Understanding of workforce development.
- Experience leading teams to successful outcomes.
- Experience with public/private partnerships.
- Excellent written and verbal communication skills.
- Commitment to the mission and values of the CareSource Family of Companies.
- Coaching and training experience.
Responsibilities
- Collaborate with Executive Director to establish operational goals for Life Services.
- Assist in development and provision of life services for the Medicaid eligible population.
- Communicate and promote approach to member enhancement with internal and external stakeholders.
- Assist with annual operating budget in conjunction Executive Direction and corporate services.
- Assist with local strategy efforts and operational planning.
- Work with the organization to coordinate the delivery of all required operational services and programs.
- Recruit, develop and lead direct reports – Coaches, Advocates and Training Associate.
- Implement and direct the CareSource Life Services coaching and mentoring programs in collaboration with CareSource University (CSU).
- Perform any other job duties as requested.
Benefits
- Bonus tied to company and individual performance.
- Substantial and comprehensive total rewards package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
