Manager, Life Enrichment Support (IDD - Adult Day Services)

Aspire of Illinois•Waukegan, IL

15h•Onsite

About The Position

Empower People. Develop Teams. Create Meaningful Life Experiences. Are you a passionate leader who believes everyone deserves opportunities to learn, grow, and belong? Do you thrive in a collaborative environment where your leadership directly impacts the lives of others? We are seeking a dynamic Manager, Life Enrichment Support to lead and develop a team of Direct Support Professionals (DSPs) while ensuring exceptional day program experiences for adults with intellectual and developmental disabilities. This leadership role combines team development, operational excellence, and person-centered support to create engaging learning environments that foster independence, community engagement, and meaningful life experiences. If you are energized by developing people, driving quality outcomes, and making a difference every day, we encourage you to apply.

Requirements

High School Diploma or GED
Minimum of two (2) years of experience supporting individuals with intellectual or developmental disabilities
Valid driver's license with a good driving record
Minimum 21 years of age
Strong computer proficiency including Microsoft Word, Excel, PowerPoint, and Outlook

Nice To Haves

Bachelor's degree in Social Work, Human Services, Education, Psychology, or a related field
Previous supervisory or team leadership experience
DSP Certification a plus
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Emotional intelligence and conflict-resolution skills
Ability to influence and collaborate across teams
Commitment to confidentiality and professionalism
Cultural competence and respect for people of all backgrounds
Adaptability, flexibility, and accountability
Ability to manage multiple priorities in a fast-paced environment

Responsibilities

Lead and Develop High-Performing Teams: Supervise a team of Direct Support Professionals, creating a culture of accountability, collaboration, and excellence. Oversee recruitment, hiring, onboarding, and training; staff scheduling and payroll administration; performance management and employee development; ongoing coaching, recognition, and team engagement; building a positive, mission-driven workplace culture.
Ensure Exceptional Participant Experiences: Champion person-centered services that empower people to pursue their interests, build relationships, and participate fully in their communities. Responsibilities include promoting dignity, respect, choice, and self-determination; ensuring participant rights, health, and safety standards are maintained; supporting meaningful engagement in activities and learning opportunities; collaborating with individuals, families, and support teams to implement effective support plans.
Drive Program Quality and Outcomes: Ensure services are delivered with consistency, quality, and accountability by monitoring participant goals and progress; ensuring accurate and timely documentation; evaluating team performance and service effectiveness; supporting continuous improvement efforts; maintaining compliance with organizational and regulatory standards.
Oversee Daily Operations: Work closely with your co-manager and leadership team to ensure smooth daily operations by coordinating staffing and team assignments; assessing program needs and adjusting resources accordingly; providing direct support and facilitating activities when needed; communicating operational updates, concerns, and recommendations to leadership.
Collaborate Across the Organization: Partner with participants, families, and interdisciplinary teams; serve on organizational committees and initiatives; participate in ongoing professional development; contribute ideas that strengthen programs and enhance service delivery; collaborate closely with your co-manager to cultivate team growth and program success.